Disabling Ivanti Mobile Threat Defense on a Ivanti Go client device

You can disable the Ivanti Mobile Threat Defense solution on a device with Ivanti Go client by removing the Ivanti Mobile Threat Defense configuration as follows:

  1. Log in to admin console.
  2. Go to Devices.
  3. Click a device name to view the details page.
  4. Go to Configurations.
  5. Select the Ivanti Mobile Threat Defense configuration to be disabled.
  6. Click Exclude.

When an MTD-enabled device is retired:

  • If there is a single device in a device group on Ivanti Neurons for MDM, the device is retired from Ivanti Neurons for MDM. On sync, the device remains on MTD console.
  • If there are multiple devices in a device group on Ivanti Neurons for MDM, the device is retired from Ivanti Neurons for MDM. On sync, the device is deleted on MTD console.