Overview

The Ivanti ServiceNow Integrator Update Set installs the MobileIron app which adds a subset of Ivanti functionality to ServiceNow®, an IT Service Management (ITSM) solution. ServiceNow enables IT administration of services and assets for the enterprise, and Ivanti enables enterprise mobility management of mobile devices, applications, and content.

Understanding the nomenclature

Ivanti acquired MobileIron after MobileIron introduced this product, the Ivanti ServiceNow Integrator Update Set. Additionally, the BYOD Portal and Connected Cloud products, formerly supported by the Ivanti ServiceNow Integrator Update Set, have reached end of life.

Nomenclature considerations:

• Despite BYOD Portal's end of life, you may encounter instances of the word, "BYOD," or the words, "BYOD Portal," in this document because the Ivanti ServiceNow Integrator Update Set software still contains fields and references to the BYOD Portal, and this document contains associated supporting information.

• Despite Ivanti's acquisition of MobileIron, you may encounter instances of the word, "MobileIron," in this document because the Ivanti ServiceNow Integrator Update Set software still contains fields and references to MobileIron, and this document contains associated supporting information.