Support and compatibility

This section includes the components that are supported, or are compatible, with this release of the product.

The information provided is current at the time of this release. For product versions available after this release, see that product version’s release notes for the most current support and compatibility information.

Table 1. Definitions for supported and compatible

Term

Definition

Supported product versions

The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported.

Compatible product versions

The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on the previous testing (if applicable), the product and version is expected to function with currently supported releases

Supported components

Table 2. Supported component and app versions

Component

Supported

Compatible

Required

Core

OR

Cloud

11.2.0.0, 11.3.0.1, 11.4.0.0*

*Core 11.4.0.0 is targeted to release on October 13, 2021.

10.7.0.0-11.1.0.0

Yes (either Core or Cloud)

R79.3

Not applicable. Only the latest version is available to all customers in Cloud.

Standalone Sentry

9.13.0, 9.14.0*

*Sentry 9.14.0 is targeted to release on October 12, 2021.

9.8.1, 9.9.0, 9.12.0

Optional

Standalone Sentry set up for AppTunnel is required to tunnel traffic to back-end resources.

Android apps

Supported

Compatible

Required

Mobile@Work(Core)

OR

Go Client

(Cloud)

11.3.0.1, 11.4.0.0

11.1.0.0, 11.2.1.0

Yes (either Mobile@Work or Go Client)

 

80

Each release of Go includes a specific version of the Secure Apps Manager.

Each release of AppStation includes a specific version of the Secure Apps Manager for AppStation.

For more information, see Cloud Release Notes.

Only version 80 and newer supports the latest Secure Apps Manager version 9.3.0.0.

Secure Apps Manager

9.3.0.0

Only version 9.3.0.0 and newer are supported for Web@Work 2.6.0

Yes

Docs@Work

2.16.2, 2.17.0

Not Applicable (All listed versions are tested and supported)

Optional

Email+

4.0.0, 4.1.0

Not Applicable (All listed versions are tested and supported)

Optional

 

PIV-D

1.5

Not Applicable (All listed versions are tested and supported)

Optional

Third-party Android Apps

Supported

Compatible

Required

FileManager

2.28

Not Applicable (All listed versions are tested and supported)

Optional

Supported components for Android AppStation

The following table provides the components versions supported with Web@Work for Android AppStation. The Android AppStation version support is only available for Cloud server.

Table 3. Supported component versions for Web@Work AppStation (Cloud)

Component

Supported

Compatible

Required

Cloud

R79.3

Not applicable. Only the latest version is available to all customers in Cloud.

Yes

Standalone Sentry

9.13.0, 9.14.0*

*Sentry 9.14.0 is targeted to release on September 12, 2021.

9.8.1, 9.9.0, 9.12.0

Optional

Standalone Sentry set up for AppTunnel is required:

  • to tunnel traffic to content repositories.

Android

Supported

Compatible

Required

AppStation Client

R80

Only AppStation Client version 80 and newer supports the latest Secure Apps Manager version 9.3.0.0.

Yes

Secure Apps Manager

9.3.0.0

Only version 9.3.0.0 and newer are supported for Web@Work 2.6.0.

Not Applicable

(All listed versions are tested and supported)

Docs@Work

2.17.0

2.14.0

Not Applicable

(All listed versions are tested and supported)

Email+

4.1.0

3.7.0

Not Applicable

(All listed versions are tested and supported)

Supported device platforms

Table 4. Supported device platform versions

Device OS

Supported Versions

Compatible Versions

Android S

12.0

None

Android R

11.0

None

Android 10

10.0

None

Android P

9.0

None

Android O

8.0 - 8.1

None

Android N

7.0

None

Language support

The Web@Work for Android user interface is available in the following languages and locales:

  • Chinese (Simplified)
  • Chinese (Traditional)
  • Dutch (Netherlands)
  • English
  • French (France)
  • German (Germany)
  • Hungarian
  • Italian (Italy)
  • Japanese
  • Korean
  • Polish
  • Portuguese (Brazil)
  • Romanian (Romania)
  • Russian
  • Slovak
  • Swedish
  • Spanish (Latin American)

Port requirements

See the On-Premise Installation Guide for Core and Enterprise Connector for information on required ports and firewall rules associated with license activation, Standalone Sentry, and different content servers.