Known issues

1388999: Software Update Enforcement config is not accepting "00" seconds.

Workaround - Select any value other than "00" seconds.

1386349: Under the EnergySaver configuration template, the platform options are incorrectly shown as iOS and Windows; while the supported platforms are macOS and Windows.

1375527: For Multi-Secure Sign-in:

• During initial sign-in, the Sign-in with certificate option is active. When the app / phone is restarted and the app is opened, the issue does not exist.

• When an incorrect user id / password is entered, user id field is grayed out. To login again, click Reload or relaunch the app.

• In some cases, when a user id is entered without clicking sign-in button, the "Invalid credentials" warning is displayed. This issue is intermittent. User can still proceed and enter the correct password and sign-in.

1364409: DDM status for macOS and iOS User Enrolled devices is not processed. However, the status gets updated as part of device check-in.

1364409: DDM status for macOS and iOS User Enrolled devices is not processed. However, the status gets updated as part of device check-in.

AW-77887: The user report shows invalid device count when Users have Static Groups assigned.

AW-78008: Android 14 device registrations or check-ins fail if the device reports the locale with more than 24 characters. Android 14 has the provision for end users to change the regional preferences which results in device locale > 24 characters. Please refer to the following page: https://developer.android.com/about/versions/14/features#regional-preferences.

AW-77961: ChromeOS Blueprint Configuration creation is failing with kafka RecordTooLarge exception.

AW-77887: User report shows invalid device count when Users have Static Groups assigned.

AW-77823: Editing the default Terms of Service Setting in User > User Settings does not work.

Workaround - Create new Terms of Service Setting.

AW-77763: Blank value is displayed for the OS rule option in the custom policy drop-down list.

AW-77697: Apps are not installed in DA mode, this happens when unsupported apps are pushed as the first app.

AW-77693: Translation for the option 'Total installed' is remains pending when we try to export device CSV.

AW-77623: Search Filters get reset when the 'Device Group Name' filter is selected.

AW-77579: Providing an incorrect bundle ID for the device csv export option does not return suitable error messages.

AW-77092: Bulk enrollment of Android Enterprise devices intermittently fails if the Work Profile config is distributed to device groups that depend on custom attributes.

AW-77090: If a device is in the Retire sent / Wipe sent state, Retire / Wipe options are enabled in UI and show an error when clicked for Device Admin (DA) and Work Profile on Company-owned devices.

AW-77179: In-house apps distributed to a device in Device Admin mode are not installed on the device.

AW-77158: When the User Groups have lengthy criteria, the administrator gets an error while navigating by clicking on User or Device counts from the User Groups list page.

AW-76968: The SAML authentication for IDP user is failing when the user is on the My device page in the Go client app.

AW-76795: Simultaneous hits of the in-house app version update API and respective app config update API for multiple app versions, distributed to a large number of users / user groups or devices / device groups, resulting in failures of some of the API executions with HTTP 500 error due to deadlocks.

• Application version update API: api/v2/app/inhouse/{id}

• App Config update API: api/v1/app/version/{id}/config/{id}

AW-76787: Device report shows incorrect policy violation counts.

AW-76649: Admin portal -> App Catalog -> Specific App Details UI does not load or loads slowly due to duplicate database calls getting triggered.

AW-76646: The app is not downgraded when Do not require a specific app version option is disabled.

AW-76612: When the configurations are exported, the Notifications Settings type policy is also exported even though it is not visible on the Configurations page.

AW-76568: From the Custom Space, the Delegated Policy view changes to the default space.

AW-76567: The delegated config cannot be edited until manually existing group is removed.

AW-76559: The unmanaged appxbundle app doesn't appear in the device inventory UI.

AW-76494: Apps -> App Catalog -> + Add -> Search an IOS app -> Click on a specific app to import takes more time at times to enable the "Next ->" button. This can happen if the application is already imported from multiple storefronts and one of the storefronts data is not available in the internal application metadata service.

AW-76398: Apps@Work is not accepting the Device Certificate for authentication on Hololens2 devices running on Windows 11.

AW-76300: Samsung devices fail to scan the QR code with a given username.

AW-76356: The devices listing page in the admin portal takes 30 seconds to load if the tenant has many device groups configured with huge definition criteria.

AW-76237: Retrieve Device App Inventory fails to load with errors when the feature to fetch app inventory data from the internal indexing service is enabled.

AW-76236: Windows Restrictions Config: Allow Wi-Fi option doesn't work for HoloLens devices.

AW-76125: Particularly large MacOS package (.pkg) files, and perhaps others, can fail to be processed properly during uploads because their sheer size results in confusion of the parsing mechanism.

AW-76109: During the migration of a group from Azure Active Directory (AAD) to SCIM, an internal server error occurs when executing the Group Patch operation.

AW-75973: Send app update request doesn't work for Custom VPP apps on iOS devices.

AW-75650: When logged out from the multiuser web clip UI, sometimes the Back button stays on the previous user login, and if the user refreshes the screen, an error appears on the screen. The workaround is to kill and relaunch the web clip.

AW-74178: The ‘Sync New Version’ action that was available in the App Details has been disabled and it is currently not supported.

AW-75753: When a local user is added to a SCIM Provision Group, the source of the Group is updated to Local.

AW-75650: Multiuser web clip UI when logged out, a few times the back button stays on the previous user login, and if the user refreshes the screen an error can be observed.

Workaround: Workaround is to use the kill method and relaunch the web clip.

AW-75517: Admin Portal -> Apps -> App Catalog -> Specific App Details -> Device Summary UI is taking more time to load if the application is distributed to a large number of devices.

AW-75580: The API to fetch "Device Summary" for a specific app in the App Details UI gets triggered only when the admin clicks on the "Device Summary" tab.

AW-75595: The Updates tab for Windows devices does not reflect the updates correctly. For some devices, the failed, applicable, and installed updates are not accurately reflected in this tab.

AW-75496: ATP (Microsoft Defender for Endpoint) once applied cannot be removed from devices.

AW-75158: The administrator cannot set App distribution after importing the Neurons Mac Agent to the App Catalog.

Workaround: Set the distribution after the app is imported to the App Catalog using the edit app flow.

AW-74811: When there are more than 50 custom attributes, only the first 50 app custom attributes are listed while assigning them to the apps.

AW-74811: When there are more than 50 custom attributes, only the first 50 app custom attributes are listed while assigning them to the apps.

AW-74383: Ivanti Neurons for MDM does not display the AppName after saving the Windows in-house apps in the Allowed Apps policy.

AW-74322: While importing certain Windows public store apps that don't have images, icons, or screenshots associated with them, the installation of these apps will result in a NullPointerException even before the app install request is sent to the device in Ivanti Neurons for MDM.

AW-74236: The support for X64 device architecture type apps are marked as eligible for ARM64 devices in Ivanti Neurons for MDM.

AW-74184: If you distribute the MSI app to two devices and the installation was successful on the first device but fails on the second, Ivanti Neurons for MDM displays the error code as "Unknown" in the app installation failures.

AW-73899: If the Managed Apple ID is switched off in the SCIM settings, the corresponding sub-domain should be set to False, regardless of its prior value.