Roles Management

Roles are packaged groups of permissions that allows granting a set of permissions to an administrative user, while limiting their access to control specific areas of functionality. Ivanti Neurons for MDM provides a set of system roles that can be assigned (or edited) and a facility to create custom roles. Starting from Ivanti Neurons for MDM 102 you can search for specific permission based on the category and all the options that are associated with the specific role or permission in the UI are displayed. A tool tip is displayed for the permissions that are added as dependent permissions.

The Roles Management page and the associated options are hidden for converged tenants who have access to both Ivanti Neurons for UEM and Ivanti Neurons for MDM.

There are two kinds of permissions available, and therefore two kinds of roles:

Space-specific roles - The permissions are Space-specific, and therefore apply in a specific Space only. Examples are Device Management, App Management in a Space.
Cross-Space roles - The permissions are, by nature, applicable to all roles. Examples are tenant-level settings such as MDM Certificates, App Catalog Settings.

Creating a custom role

You can create a custom cross-Space or Space-specific roles. When you select a permission, the dependent permissions will be selected automatically. Accordingly, a user assigned with a custom role can only perform the specific actions (such as retire, wipe) that are available when the user visits the Devices page or the Device Details page.

When you apply the View User Registration PIN custom role, users can view the PIN of other users that have the same access level or with lesser privileges and the users cannot create PINs for other users.

The newly created custom role can not be assigned to anyone automatically. The tenant super admin needs to assign it to the required admin users who can later assign the same to other users as needed.

Procedure

Go to Admin > Roles Management.
Click +Add Custom Role.
In the Create Role page, enter the Name of the new role.
(Optional) add a description for the new role.
Under Role Type, select one of the following role types:
- Cross-Space Role
- Space-Specific Role
Under Permissions, select the required granular permissions.

See the following table for Admin and User permissions.

Click Save.

The following table lists the permissions, roles, and attributes you can use to create a custom role:

Role Type	Permissions Category	Granular Permissions
Cross-Space Role
Admin
	Manage Custom Attributes	Add Custom Attribute Delete Custom Attribute Edit Custom Attribute View Custom Attribute
	Support Administrators	Add Support Admins Delete Support Admins Disable Support Admins View Support Admins and Show Login History
	Certificate Authority	Add Certificate Authority Delete Certificate Authority
	Connector	Add Connector Logs Delete Connector Logs View Connector Update Connector
	LDAP Management	Add User/Group/OU Add Server Browse Server Delete Server Search Server Sync Server Remove User/Group/OU View Serve All LDAP permissions in this section require View Connector permission. It will be automatically selected in the Connector section when you select any of these LDAP permissions.
	Licensing Management	View Licenses

Users
	User Management Actions	View User Update User Send Message to User Append/Assign Roles to User Create User Delete User Invite User View User Registration PIN
	Assign Custom User Attribute	Delete Attribute View Attribute Add/Edit Attribute
	User Groups	View User Group Edit User Group Append/Assign Roles to User Group Create User Group Delete User Group
	Report Management	Create Report Edit Report Run Report Delete Report Record View Report Delete Report Download Report Record
Devices
	Bulk Enrollment	Create Bulk Enrollment Update Bulk Enrollment Assign User to Bulk Enrollment View Bulk Enrollment Delete Bulk Enrollment
Space-Specific Role
Devices
	Device Actions	Assign Device to User Clear Device Activation Lock Delete Device Disable Device Lost Mode Enable Device Lost Mode Device Force Checkin Lock Device Unlock Device Device Force Logout Reinstall Device System Apps Restart Device Schedule iOS Device Updates Relinquishing Device Ownership Retire Device Cancel Retire Device Shutdown Device View Device Wipe Device Cancel Wipe Device Update Device OS Version Bulk Assign Via Upload Start TeamViewer Session
	Assign Custom Device Attributes	Add/ Edit Device Custom Attribute Delete Device Custom Attribute View Device Custom Attribute All Assign Custom Device Attribute permissions in this section require Device Read permission. It will be automatically selected in the Device Actions section when you select any of these Assign Custom Device Attribute permissions.
	Device Configurations	Exclude Profile Push Profile Push Excluded Profile Retry Install on Error
	Device Groups	Add Device Group Delete Device Group Edit Device Group View Device Group
	Bulk Enrollment	Create Bulk Enrollment Update Bulk Enrollment Assign User to Bulk Enrollment View Bulk Enrollment Delete Bulk Enrollment
	App Inventory	View App Inventory
Configurations
	Configurations	View/ Export Configs Edit/ Prioritize Configs Add/ Clone Configs Delete Configs
Policies
	Policies	View Policies Edit/ Prioritize Policies Add/ Clone Policies Delete Policies

To edit a role, go to Admin, Roles Management page and click the edit icon under Actions against the name of the role. A user cannot edit a cross-space role to a space-specific role and vice versa.

Related topics:

To assign a custom role to a user, see Assigning Roles.
See User Roles for a list of default roles.
Using Custom Reports
Using Scheduled Reports