School Manager

License: Gold

Apple School Manager is an Apple cloud service dedicated to education institutions to provide services including purchasing applications in Apple Apps and Books, enrolling iPads through Apple Device Enrollment, and creating managed Apple IDs. With full integration with Apple School Manager, Ivanti Neurons for MDM UEM solution provides a seamless way to fully manage the iPads designated for teachers and students in order to leverage the School Manager ecosystem and apps such as Classroom.

Apple Books are not supported.

Configuring School Manager

  1. Go to Admin > School Manager.
  2. Click the Setup Education option if it is turned off.
  3. Select one of the following options:
    • Sync with the Apple School Manager account to import school information:
      1. Go to Admin > Apple > Device Enrollment to download your organization's key files.
      2. Upload the key files to your Apple School Manager account to generate encryption keys.
      3. Download the encryption keys from Apple School Manager and upload the keys into Ivanti Neurons for MDM (Admin > Apple > Device Enrollment).

        Existing Apple Device Enrollment accounts can be reused for Apple Education. Apple will give you the option to upgrade your Device Enrollment account to include Education capabilities when you access the Apple School Manager. For the upgrade instructions, visit https://support.apple.com/en-in/HT206960.

      4. When the encryption keys are accepted, the Sync Now button appears.
      5. Click Sync Now to start data sync with Apple School Manager.
    • Import data from CSV files:
      1. (Optional) Click Download CSV templates ZIP file to download a zip file that contains templates of all the data types.
      2. Click Select files...
      3. Add the following six CSV files:
        • Students data file (students.csv)
        • Roster data file (roster.csv)
        • Staff data file (staff.csv)
        • Classes data file (classes.csv)
        • Courses data file (courses.csv)
        • Locations data file (locations.csv)

          You must select all the six CSV files together, every time, before uploading them.

      4. Click Upload.
      5. (Optional) If the CSV files need to be modified, please retain all necessary data in all six files that had been previously uploaded. Make the required edits and upload them together once again.
  4. Search for data from the Classes and Individuals tab.

    The individuals (students and staff) also appear in the Users page of Ivanti Neurons for MDM.

  5. Create two device groups for devices that will be used for education by students and staff as follows:
    1. Go to Admin > Custom Attributes.
    2. Create custom attributes for students and staff that will be used to create dynamically managed device groups.
    3. Go to Devices > Device Groups.
    4. Click Add+.
    5. Create one each dynamically managed device group for students and staff using the custom attributes created previously as filters.
  6. Assign registered devices to students and staff from the Devices page using the Actions > Assign to user option.
  7. Create a Leader (staff) configuration and a Member (students) configuration by adding the Configurations > Education payloads.
  8. Distribute the Leader (staff) and Member (students) configurations to the staff and student device groups.

    This distribution will push these configurations and install certificates on the respective devices.

On the Admin > School Manager page, if there is no value present for the Class Name, the value is derived from the class system source identifier and the course identifier fields. These fields are optional in the Apple School Manager or the CSV file. However, it is recommended to enter a value at all times as their combination is used as the default identifier in the absence of a Class Name.

Pushing the Classroom app to the teachers

Using the Classroom app, the teachers (Leader) can manage the following scenarios:

    • Classroom management ability to control iPads and apps remotely.
    • Ability to create a class group.
    • Ability for a teacher to view the student members of that group.
    • Ability for a teacher to send content to the students in that group.
    • Restrict what apps and content the students can view.

You can push the Classroom app from the Apple App Store.

Procedure

  1. Go to the Apps > App Catalog page.
  2. Click the +Add button.
  3. Search for and select the Classroom app by Apple.
  4. Click Next.
  5. Enter the category and description.
  6. Click Next.
  7. Distribute the app to the teachers device group created previously.
  8. Configure the app settings in the App Configurations page.
  9. Click Done.

Disabling School Manager

Disabling School Manager will wipe all the current data. Please exercise caution while doing so.

  1. Go to Admin > School Manager.
  2. Click the Setup Education option if it is turned on.
  3. Click Yes.