Deleting a User

This section contains the following topics:

• What happens when you delete a local user

• What about LDAP users?

Procedure

1. Go to Users > Users.

2. Select the entry for the user.

3. Click Actions (upper right).

4. Select Delete.

When an Ivanti Neurons for MDM Administrator or Partner Administrator attempts to delete a Partner Administrator, Ivanti Neurons for MDM displays a message conveying that a Partner Administrator must perform this operation on the Service Provider Portal.

What happens when you delete a local user

• All information related to a deleted user is deleted from the system.
• Devices associated with the user are retired.
• Content uploaded by the user remains.
• No further device registrations are allowed for the user's account.

What about LDAP users?

• If the LDAP server has been disabled, an LDAP user cannot be permanently deleted. The next sync of LDAP data will restore a deleted LDAP user.
• If the LDAP server or group has been deleted, the LDAP users become local users and can be deleted.

• When a user is deleted from LDAP, it will not be deleted from Cloud. The sync status will switch to "NO_SYNC", but the user will not be removed.