Using Custom Reports

License: Gold

The custom reports feature enables you to customize and generate reports on various metrics with templates ready to use. You must have the System Administrator or the System Read Only role to access this feature. You can currently create a maximum of 40 reports.

This section contains the following topics:

Generating a report

Performing Actions on a Report

Viewing report details

Generating a report

You can schedule and generate a report from the Ivanti Neurons for MDM administrative portal.

Procedure

1. Go to Dashboard > Reports.
2. Click Create a report to display the Choose a Report Template page.
3. Choose a template for your report from the options you have configured.
   • Blocked Devices - Report on devices currently blocked access by Sentry.
   • Devices - Report on devices from all partitions in your system.
   • Policy Violations - Report on policy violations in your system.
   • Users - Report on users in your system
   • User Password Expiry Status - Report on password expiry status of the users in your system.
   • Most Used Apps - Report on all applications in your system, sorted on the number of times each application has been installed.
   • Unmanaged Apps - Report on the unmanaged applications in your system.
   • All Applications - Report on all applications in devices managed by you.
4. Click Next. The Report Details page is displayed.

5. Enter a Report Name.

6. (Optional) Enter a Description for the report.

7. Select the Event Range from the following options:
   For existing reports:
   

• All Events

• Previous Day

• Previous Week

• Previous Month

• Previous Range - Displays the report that was created using the range slider from the previous release of Ivanti Neurons for MDM administrative portal. If the administrator selects and saves any one of the above options for a report, the Previous Range option will not be displayed. The range value is visible on the Report Summary page.

For new reports:

• All Events

• Previous Day

• Previous Week

• Previous Month

8. Click Next. The Report Data page is displayed.

9. Click Customize to generate a custom report:

   In the Dashboard > Reports page, the Template Name column will display "custom" in brackets to indicate that the report is customized.

10. Click Customize Columns to add, remove, or reorder columns in the Report Columns section. Alternatively, click the column name to remove the added column.
11. (Optional) Use the Select all columns check box to select all the displayed columns in the list.
12. Click Restore Defaults to revert to the previously generated columns. To revert to the columns without any customizations, you can choose one of the templates from the Choose a Report Template page. The default columns are indicated with a lock icon.

13. Create filters based on specific rules in the Advance Filter section.

    All filter options are not available for all reports. For more information about the list of available filters, see the Filters topic below this procedure.
    

    The following new hardware attributes are available for Windows devices when creating Reports - BitLocker Encryption, OS Edition, System Version, Motherboard Manufacturer, Motherboard Product, Motherboard Status, BIOS Manufacturer, BIOS Version, Hard Drive Partitions, Optical Drive Type, CPU Name, and CPU Status.
    

14. (Optional) you click the + icon to add another rule or click the Add Group icon to add another group of rules.

15. Click Next. The Report Schedule page is displayed.

16. Select one of the following formats for downloading the report:

• CSV
• PDF

• CSV and PDF

  For PDF report files, up to 10 columns are allowed. In the Report Charts section, the two types of charts that will be included in the PDF reports are displayed.

  All Applications report supports only the CSV format.

17. Click Auto Schedule to setup a report to run automatically by setting up the recurrence. Alternatively, click Manual to run the report once and it will be sent in an email.

    • Select one of the Recurring Report options:

      • Daily

      • Weekly

      • Monthly

      • Previous Schedule - For existing reports

    • Select the Start Date and the End Date (Optional).

    The Run Now option will generate a one-time report. You can use the same template to generate scheduled reports. In the Dashboard > Reports page, the Frequency and Next Scheduled columns will display Unscheduled status for these reports.

18. Click Next. The Report Distribution page is displayed. Select the recipients of the report.

19. (Optional) add external email IDs by clicking the Add External Email link.

20. Click Done. The Report DistributionSummary appears.

21. (Optional) click Edit to modify your report.

22. Click Save.

23. Click the download icon to select the format of the report. An email containing a Download Report button to download the report is sent to the recipients of the report.

Filters

Rule Options	Description
Activation Lock Enabled	Rules based on activation lock enabled as Yes or No. Rule Example: 'Activation Lock Enabled is equal to Yes'.
App Tunnel Status	Rule for app tunnel status as BLOCK or ALLOW. Rule Example: 'App Tunnel Status is equal to Block'.
Battery level	Value of the battery level of the device. Rule Example: 'Battery Level is equal to 1080' The value entered for the battery level should be in seconds.
Client Last Checkin	Rule based on client last checkin within the date range. Rule Example: 'Client Last Checkin is in range 04/02/2019 06:00:00,04/05/2019 17:00:00'.
Compliance State	Rule based on compliance state as Yes or No. Rule Example: 'Compliance State is equal to Yes'.
Current Country Name	Enter the current country name. Rule Example: 'Compliance State is equal to France'.
Current MCC	Rule based on current Mobile Country Code. Rule Example: 'Current MCC is equal to 410'.
Current MNC	Rule based on current Mobile Network Code. Rule Example: 'Current MNC is equal to 06'.
Device Enrollment Enabled	Rule based on Device Enrollment enabled as Yes or No. Rule Example: 'Device Enrollment Enabled is equal to Yes'
Enrolled in Device Enrollment	Rule based on Enrolled in Device Enrollment as Yes or No. Rule Example: 'Enrolled in Device Enrollment is equal to Yes'
Data Protection	Indicates whether the data protection is enabled on the device. Possible values are Yes or No. Rule Example: 'Data Protection is equal to Yes'.
Data Roaming Enabled	Rule based on data roaming enabled as Yes or No. Rule Example: 'Data Roaming Enabled is equal to Yes'
Device Block Status	Rule based on device block status. Rule Example: 'Device Block Status is equal to Block'
Device ID	Rule for a specific Device ID or a within a range of Device IDs. Rule Example: 'Device ID is greater than 45'. x
Home MCC	Rule based on home Mobile Country Code. Rule Example: 'Home MCC is equal to 310'.
Home MNC	Rule based on home Mobile Network Code. Rule Example: 'Home MNC is equal to 510'.
IMEI	Rule for a specific IMEI value. Rule Example: 'IMEI begins with 9900'
Invite State	Select any of the following Invite State options: None Pending Expired Completed Rule Example: 'Invite State is equal to Pending'.
Locator Service Enabled	Rule based on Locator service enabled as Yes or No. Rule Example: 'Locator Service Enabled is equal to Yes'
Quarantine Status	Rule based on Locator service enabled as Yes or No. Rule Example: 'Quarantine Status is equal to Yes'
Registered At	Rule to select the date and time range from when the device was registered. Rule Example: 'Registered At is in range 10/03/2017 09:00:00,10/20/2017 17:00:00'.
Roaming	Rule based on roaming as Yes or No. Rule Example: 'Roaming is equal to Yes'
Status	Select any of the following Invite Status options: Active Retire Pending Retire Sent Retired Retire Canceled Wipe Pending Wipe Sent Wiped Wipe canceled Rule Example: 'Status is equal to Retire Pending'.
Voice Roaming Enabled	Rule based on voice roaming enabled as Yes or No. Rule Example: 'Voice Roaming Enabled is equal to Yes'
Wifi Mac Address	Enter a specific Mac address value. Rule Example: 'Wifi Mac Address is not equal to 00-14-22-01-23-45'.
iCloud Backup Enabled	Rule based on iCloud Backup enabled as Yes or No. Rule Example: 'iCloud Backup Enabled is equal to Yes'
iTunes Store Account Activation Status	Rule based on iTunes Store Account Activation Status as Yes or No. Rule Example: 'iTunes Store Account Activation Status is not equal to No'.
Platform Type	Applicable for All Applications report.
Source	Applicable for All Applications report.
Custom Attributes	Applicable for All Applications report.
Managed	Applicable for All Applications and Most Used Applications report.
App Identifier	Is default for All Applications report.
Meid	Applicable for Unmanaged Apps report.

Performing Actions on a Report

You can perform various actions from the Scheduled Reports page.

Procedure

1. Go to Dashboard > Reports.
2. In the My Scheduled Reports page, click the Actions drop-down menu, and select one of the following options:

   Actions Options	Action Performed
   View	Lets you view the report.
   Edit	Lets you edit the report.
   Run Now	Runs the report.
   Download CSV	Downloads the report in CSV format.
   Download PDF	Downloads the report in PDF format.
   Delete	Deletes the report.

Viewing report details

You can view the report details and perform some actions on the created report.

Procedure

1. Go to Dashboard > Reports.
2. In the My Scheduled Reports page, click the report name to view the report details. The report page opens.
3. Select one of the following options

   Actions Options	Action Performed
   Toggle	Lets you enable or disable the report.
   Run Now	Runs the report.
   View	Lets you view the report details. Use the Actions drop-down menu to perform any of the following tasks: Disable Download latest CSV/PDF (based on the type of report selected be it CSV, PDF, or CSV & PDF, its shows the Download option) History Delete
   Delete	Deletes the report.