Timeout Information

Inactivity timeout of the administrative portal is between 5 to 15 minutes and timeout is 24 hours.

Procedure

  1. Go to Users > User Settings.
  2. Edit the default Password Complexity settings.
  3. In the Password Policies section, move the Inactivity Timeout slider to specify the time a user maybe inactive before an Admin Portal or a Self Service portal session time. Number ranges between 5 to 15 (minutes).
  4. Click Done.