Retiring a Device

Retiring a device ends its relationship with Ivanti Neurons for MDM. You might retire a device if:

  • the user left the company
  • the user has replaced the device
  • you need to undo the management tasks you have completed (start over)

Procedure

  1. Go to Devices > Devices.
  2. Select the device.
  3. Click Actions (upper right).
  4. Select Retire.
  5. Optionally, click the device name link to go to the Device details page and click the icon.
  6. Select Retire  and click OK.

When you perform a Retire operation on a device which is in Active state, the device will be retired immediately.