Preparing for Windows device support

This section describes how to prepare for Windows device support, (Windows Mobile 8.1 and Window 10 devices). This section includes:

Windows device support requirements

The following table lists the requirements for Windows device support.

Table 13.   Requirements for Windows devices

Requirements

Required

Optional

Publicly trusted certificate for registration (Portal certificate)

X

 

Autodiscovery: If autodiscovery is not set up, the registration process requires the device user to enter the Core server address, that is, the FQDN for your Core

 

X

DNS A record

X

 

SAN: Includes portal and enterpriseenrollment.
YourCompanyDomainName.com

X

 

Setting up autodiscovery

Autodiscovery allows Windows devices to seamlessly register with Core. The following set up is required for using autodiscovery with Windows devices:

Create DNS A record

Create a DNS A record that refers DNS requests for enterpriseenrollment.YourCompanyDomainName.com to the Core IP address.

YourCompanyDomainName must match the domain of the email addresses used for registering with Core.

Enterprise enrollment

Obtain a TLS/SSL SAN certificate

For Windows devices, a Subject Alternative Name (SAN) TLS/SSL certificate from a trusted Certificate Authority (CA), such as Verisign or GoDaddy, is required. If you use a self-signed (localCA) certificate, device enrollment will fail.

  • The TLS/SSL certificate provides trusted and secured connection without certificate warnings.
  • A SAN certificate, also known as a multi-domain certificate or a unified communication certificate, is valid for two or more hosts. The SAN certificate must cover the Core hostname and enterpriseenrollment.YourCompany-Domain name.com.

Connecting to the Windows Store

You can set up recommended apps that device users can download from the Apps@Work app.

For Windows devices, your firewall must allow connections to the following hosts:

Table 14.  Windows host connections your firewall must allow

Purpose

Host connection

Windows 10 app store search https://storeedgefd.dsx.mp.microsoft.com
Windows 10 VPN for Cisco AnyConnect https://www.windowsphone.com
Windows Phone 8 App store detail URL http://marketplaceedgeservice.windowsphone.com
Windows Phone 8 app store icon URL http://cdn.marketplaceimages.windowsphone.com

See External and Internet rules for which ports to open.