New customer checklists

New customer checklist can be used as a guideline for deploying your Ivanti EPMM system. New customers receive the following checklists and are reproduced here for your convenience:

Customer contact details

Table 2.  Customer contact details

Role

Contact Information

Primary customer contact
(Project Manager)
Name:  
Telephone:  
Email:  
Location:

 

Primary technical contact
(Ivanti EPMM administrator)

 

 

 

Name:

 

Telephone:

 

Email:

 

Location:

 

Primary security contact

 

 

 

Name:

 

Telephone:

 

Email:

 

Location:

 

Primary networking/firewall team contact

 

 

 

Name:

 

Telephone:

 

Email:

 

Location:

 

Primary application team contact

 

 

 

Name:

 

Telephone:

 

Email:

 

Location:

 

Other technical contact(s)

 

 

 

Name:

 

Telephone:

 

Email:

 

Location:

 

Executive sponsor

 

 

 

Name:

 

Telephone:

 

Email:

 

Location:

 

Technical/network environment

Table 3.  Technical/network environment details

Item

Question

Response

1 Will you be deploying physical hardware or virtual appliances?  
2 Is this a fresh install, or a re-use of a POC environment or system previously installed?  
3 What type of load balancing and/or redundancy requirements do you have for your Ivanti EPMM platform?  

4

Do you have any special network requirements around your DMZ environment with regard to firmware rules, communication protocols, or integration restrictions?

 

5

What is your Active Directory/LDAP environment?
Is it accessible from the DMZ for user authentication?

 

6 Are you using a single, multiple, or federated domain?  

7

Do you have an internal or hosted certificate infrastructure, and if so, which one (i.e. Microsoft with SCEP/NDES, Synmantec Web Services, OpenTrust)?

 

Email infrastructure environment

Table 4.  Email infrastructure environment Details

Item

Question

Response

1 What type of email system do you use (i.e. Exchange, Office 365, Google Mail)?  
2 Is the email infrastructure distributed and/or have redundancy?  
3 How many unique domains do you support that are in scope for this engagement?  

4

Do you plan on using email attachment control?

 

5

Do you plan on using Kerberos Authentication?

 

Employees and devices

Table 5.  Employees and devices details

Item

Question

Response

1

How many total employees do you have?

 
2 How many total devices are in scope for this current engagement?  
3 Do you plan to support employee-owned devices, corporate-owned devices, or both?  

4

How many devices do you plan to have under Ivanti EPMM management within 6 months?

 

5

How many devices do you plan to have under Ivanti EPMM management within 6 months?

 

6 Estimate the devices in the deployment scope by OS type and by geographic region (see worksheet, below).  

Device Type

Region

Android

iOS

Windows Phone

Windows 10

OSX

Other

Employee and

Corporate Owned

Devices

North America

 

 

 

 

 

 

Europe

 

 

 

 

 

 

APJ

 

 

 

 

 

 

Ivanti EPMM product functionality

Table 6.  Ivanti EPMM Product functionality details

Item

Question

Response

1 What are the top 3 business objectives you would like to address with Ivanti EPMM?  
2 What type of device registration and provisioning do you plan to implement (i.e self-registration, by invitation)?  
3 What Ivanti EPMM platform products are in the current scope for the project deployment (i.e. Ivanti Web@Work, Ivanti Docs@Work, Ivanti AppConnect, Ivanti Tunnel)?  
4 What Ivanti EPMM platform products are going to be used long term (i.e. Ivanti Web@Work, Ivanti Docs@Work, Ivanti AppConnect, Ivanti Tunnel)?  

5

Do you intend to deploy WiFi or VPN configurations?

 

6

Do you intend to use shared devices or kiosk devices?

 

Ivanti EPMM application and control

Table 7.  Ivanti EPMM application and control information

Item

Question

Response

1 Do you intend to deploy and manage apps?  
2 Will you be developing internally-developed apps?  
3 Will you deploy an Ivanti AppConnect-enabled app (internally developed) or Ivanti AppConnect Partner apps?  
4 Will you be leveraging Apple's DEP Program?