Enterprise Connector upgrade information

For detailed instructions on how to upgrade Enterprise Connector using this upgrade information, refer to the Ivanti EPMM System Manager Guide.

About Enterprise Connector upgrade

In most cases, Enterprise Connector is upgraded automatically after an Ivanti EPMM upgrade. Ivanti EPMM upgrades include any new service package necessary for Enterprise Connector. If Connector needs to be updated, then Ivanti EPMM prompts Connector to access the new package and complete an in-place upgrade. In most cases, this process completes successfully, and Connector restarts.

If there is a problem with the in-place upgrade, then Connector makes two additional attempts to complete the upgrade. Connector reboots before attempting to upgrade again. If the upgrade is still not successful, then Connector reverts to the previous version and begins running in compatibility mode. In this case, you must complete the manual upgrade steps explained in the On-Premise Installation Guide for Ivanti EPMM and Enterprise Connector.

Enterprise Connector upgrade paths

Enterprise Connector releases can be directly upgraded only from the following listed releases:

Table 127.   supported paths for connector upgrade

Current Ivanti EPMM

Upgrade path to 11.11.0.0

11.9.0.0 11.9.0.0 > 11.11.0.0
11.9.0.1 11.9.0.1 > 11.11.0.0
11.9.1.0 11.9.1.0 > 11.11.0.0

11.10.0.0

11.10.0.0 > 11.11.0.0

11.10.0.1

11.10.0.1 > 11.11.0.0

11.10.0.3

11.10.0.3 > 11.11.0.0

If you are upgrading from a version not listed here, then you need to complete one or more previous upgrades first. See the upgrade guide for that version.

Enterprise Connector upgrade URL

To upgrade Enterprise Connector, use the following URL if you specify an alternate URL:

https://support.mobileiron.com/mi/vsp/11.11.0.0-34/mobileiron-11.11.0.0-34