Support and compatibility

These are cumulative release notes. If a release does not appear in this section, then the support and compatibility values from the nearest listed older release apply to the missing release.

Product nomenclature: This is cumulative documentation and the product names you encounter in this documentation were accurate at the time of publication. Ivanti updates each new section to reflect evolving product nomenclature, but leaves legacy citations intact to ensure proper frame of reference for the reader.

SAML / Identity Provider

Table 4.  SAML / Identity Provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

Table 5.  LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2022, Version: 12.1

Windows Active Directory

Server OS: Windows Server 2012 R2, Version 6.3

IBM Domino Server

Server OS: Windows Server 2008, Version: 8.5.2

Hardware appliances

Table 6.  Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2250
  • M2600
  • M2700

Not applicable

Maximum number of supported devices

Table 7.  maximum number of supported devices on each Ivanti epmm appliance

Model

Maximum Number of Devices

Testing Standard
M2600, M2700

200,000

The maximum number of supported devices, for each appliance, is based on a rate of 1 device registration per second. This maximum number of supported devices will change, depending on individual use cases and work load for each appliance. IPv4 is supported.

 

M2250

60,000

Reporting Database

Table 8.  Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.3.0.0

2.1.0.0, 2.2.0.0

Sentry

Table 9.  Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Standalone Sentry

9.18.0

9.14.0, 9.15.0, 9.16.0, 9.17.0

Access

Table 10.  Access supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Access

R58

Not applicable, because only the latest version is available to all customers.

Android

Table 11.  Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

7, 8, 8.1, 9, 10, 11, 12, 13

 

Mobile@Work

11.10.0.1, 11.11.0.1

9.3.0.0-11.9.0.1

Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.9.0, 4.10.0

4.6.2, 4.7.0, 4.8.0

Secure Apps Manager

9.4.1.0

9.2.0.0 - 9.4.0.0

Email+ (Android AppConnect and Android Enterprise)

4.7.0, 4.8.0

4.0.0-4.6.0

Docs@Work (Android AppConnect and Android Enterprise)

2.23.0, 2.24.0

2.17.0-2.22.0

Web@Work (Android AppConnect)

2.6.1

2.5.1–2.6.0

iOS

Table 12.  iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 14, iOS 15, iOS 16

iOS 13

Mobile@Work

12.11.100, 12.11.110

12.0.0–12.11.70, 12.11.80, 12.11.90

Ivanti Tunnel

4.5.0

2.4.1-4.4.0

Email+

4.6.0, 4.7.0

3.0.0–4.5.2

Docs@Work

2.23.0, 2.24.0

2.2.0-2.22.0

Web@Work

2.17.0, 2.18.0

2.0.0-2.16.0

Apps@Work Container app

Not supported
  • 1.1.2–1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Help@Work does not work on iOS 10 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2–2.1.1

macOS

Table 13.  macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

13, 13.1-13.5

10.1–12.6, 14

Ivanti Tunnel

4.4.0

3.0.0, 4.1.0, 4.1.1, 4.3.1

tvOS

Table 14.  tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

16.4

12.4-16.1

Windows

Table 15.  Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 
  • Windows 10 Pro, Windows 10 Enterprise (version 21H2)
  • Windows 11 (version 22H2)

System: 64-bit operating system, x64-based processor
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue.
  • Ivanti recommends that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Apps@Work

9.6.0.262

Not applicable (all listed versions are tested and supported)

Ivanti Tunnel

1.2.3

1.2.0, 1.2.2

Supported browsers

This version of Ivanti EPMM supports the following browsers:

Table 16.  Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

115

114, 113, 111

Firefox

115

114, 113, 111

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Table 17.  Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider

Table 18.  SAML / Identity Provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

Table 19.  LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

  • Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2008, Version: 8.5.2

Windows Active Directory

  • Server OS: Windows Server 2012R2, Version 6.3

Hardware appliances

Table 20.  Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2250
  • M2600
  • M2700

Not applicable

Maximum number of supported devices

Table 21.  maximum number of supported devices on each ivanti epmm appliance

Model

Maximum Number of Devices

Testing Standard
M2600, M2700

200,000

The maximum number of supported devices, for each appliance, is based on a rate of 1 device registration per second. This maximum number of supported devices will change, depending on individual use cases and work load for each appliance. IPv4 is supported.

 

M2250

60,000

Reporting Database

Table 22.  Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.3.0.0

2.1.0.0, 2.2.0.0

Sentry

Table 23.  Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Standalone Sentry

9.17.0

9.14.0, 9.15.0, 9.16.0

Access

Table 24.  Access supported and compatible products and components

Product / Component

Supported

Compatible

Access

R57

Not applicable, because only the latest version is available to all customers.

Android

Table 25.  Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

7, 8, 8.1, 9, 10, 11, 12, 13

 

Mobile@Work

11.9.0.1, 11.10.0.0

9.3.0.0-11.8.0.0

Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.9.0, 4.10.0

4.6.2, 4.7.0, 4.8.0

Secure Apps Manager

9.4.1.0

9.2.0.0 - 9.4.0.0

Email+ (Android AppConnect and Android Enterprise)

4.6.0, 4.7.0

4.0.0-4.5.0

Docs@Work (Android AppConnect and Android Enterprise)

2.22.0, 2.23.0

2.17.0-2.21.0

Web@Work (Android AppConnect)

2.6.1

2.5.1–2.6.0

iOS

Table 26.  iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 14, iOS 15, iOS 16

iOS 13

Mobile@Work

12.11.90, 12.11.100

12.0.0–12.11.70, 12.11.80

Ivanti Tunnel

4.4.0

2.4.1-4.3.1

Email+

4.6.0, 4.7.0

3.0.0–4.5.2

Docs@Work

2.22.0, 2.23.0

2.2.0-2.21.0

Web@Work

2.17.0, 2.18.0

2.0.0-2.16.0

Apps@Work Container app

Not supported
  • 1.1.2–1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Help@Work does not work on iOS 10 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2–2.1.1

macOS

Table 27.  macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

13, 13.1-13.4

10.1–12.6

Ivanti Tunnel

4.4.0

3.0.0, 4.1.0, 4.1.1, 4.3.1

tvOS

Table 28.  tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

16.4

12.4-16.1

Windows

Table 29.  Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 
  • Windows 10 Pro, Windows 10 Enterprise (version 21H2)
  • Windows 11 (version 22H2)

System: 64-bit operating system, x64-based processor
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue.
  • We recommend that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Apps@Work

9.6.0.262

Not applicable (all listed versions are tested and supported)

Ivanti Tunnel

1.2.3

1.2.0, 1.2.2

Supported browsers

This version of Ivanti EPMM supports the following browsers:

Table 30.  Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

112

111, 110, 109

Firefox

112

111, 110, 109

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Table 31.  Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider

Table 32.  SAML / Identity Provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

Table 33.  LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

  • Server OS: Windows Server 2012R2, Version 6.3
  • Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2008, Version: 8.5.2

Windows Active Directory

  • Server OS: Windows Server 2003, Version: 5.2
  • Server OS: Windows Server 2008, Version: 6.1

Hardware appliances

Table 34.  Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2250
  • M2600
  • M2700

Not applicable

Reporting Database

Table 35.  Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.3.0.0

2.1.0.0, 2.2.0.0

Sentry

Table 36.  Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Standalone Sentry

9.17.0

9.14.0, 9.15.0, 9.16.0

Access

Table 37.  Access supported and compatible products and components

Product / Component

Supported

Compatible

Access

R56

Not applicable, because only the latest version is available to all customers.

Android

Table 38.  Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

7, 8, 8.1, 9, 10, 11, 12, 13

 

Mobile@Work

11.8.0.0, 11.9.0.1

9.3.0.0–11.7.0.1

Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.8.0

4.3.0, 4.3.2, 4.4.0, 4.5.0, 4.6.0, 4.6.1, 4.6.2, 4.7.0

Secure Apps Manager

9.4.1.0

8.3.0.0–9.4.0.0

Email+ (Android AppConnect and Android Enterprise)

4.5.0, 4.6.0

4.0.0-4.4.1

Docs@Work (Android AppConnect and Android Enterprise)

2.21.0, 2.22.0

2.17.0-2.20.0

Web@Work (Android AppConnect)

2.6.1

2.5.1–2.6.0

iOS

Table 39.  iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 13.0–iOS 16.1, iOS 16.2

iOS 11.0

Mobile@Work

12.11.80, 12.11.90

12.0.0–12.11.70

Ivanti Tunnel

4.4.0

2.4.1-4.3.1

Email+

4.5.2

3.0.0–4.4.2

Docs@Work

2.21.0, 2.22.0

2.2.0–2.20.2

Web@Work

2.16.0, 2.17.0

2.0.0–2.15.4

Apps@Work Container app

Not supported
  • 1.1.2–1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Help@Work does not work on iOS 10 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2–2.1.1

macOS

Table 40.  macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

13, 13.1

10.1–12.6

Ivanti Tunnel

4.4.0

3.0.0, 4.1.0, 4.1.1, 4.3.1

tvOS

Table 41.  tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

16.2

12.4-16.1

Windows

Table 42.  Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 
  • Windows 10 Pro, Windows 10 Enterprise (version 21H2)
  • Windows 11 (version 22H2)

System: 64-bit operating system, x64-based processor
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue.
  • We recommend that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Apps@Work

9.6.0.262

Not applicable (all listed versions are tested and supported)

Ivanti Tunnel

1.2.3

1.2.0, 1.2.2

Supported browsers

This version of Ivanti EPMM supports the following browsers:

Table 43.  Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

109

106, 107, 108

Firefox

108

105, 106, 107

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Table 44.  Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider

Table 45.  SAML / Identity Provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

Table 46.  LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

  • Server OS: Windows Server 2012R2, Version 6.3
  • Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2008, Version: 8.5.2

Windows Active Directory

  • Server OS: Windows Server 2003, Version: 5.2
  • Server OS: Windows Server 2008, Version: 6.1

Hardware appliances

Table 47.  Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2250
  • M2600
  • M2700

Not applicable

Reporting Database

Table 48.  Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.3.0.0

2.1.0.0, 2.2.0.0

Sentry

Table 49.  Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Standalone Sentry

9.16.0

9.14.0, 9.15.0

Access

Table 50.  Access supported and compatible products and components

Product / Component

Supported

Compatible

Access

R55

Not applicable, because only the latest version is available to all customers.

Android

Table 51.  Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

7, 8, 8.1, 9, 10, 11, 12, 13

 

Mobile@Work

11.7.1.0, 11.8.0.0

9.3.0.0–11.6.0.0

Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.7.0

4.3.0, 4.3.2, 4.4.0, 4.5.0, 4.6.0, 4.6.1, 4.6.2

Secure Apps Manager

9.4.0.0, 9.4.1.0

8.3.0.0–9.3.0.0

Email+ (Android AppConnect and Android Enterprise)

4.4.1, 4.5.0

4.0.0-4.4.0

Docs@Work (Android AppConnect and Android Enterprise)

2.20.0, 2.21.0

2.17.0-2.19.0

Web@Work (Android AppConnect)

2.6.1

2.5.1–2.6.0

iOS

Table 52.  iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 13.0–iOS 15.5, iOS 16.0

iOS 11.0

Mobile@Work

12.11.70, 12.11.80

12.0.0–12.11.60

Ivanti Tunnel

4.4.0

2.4.1-4.3.1

Email+

4.4.2, 4.5.0

3.0.0–4.4.1

Docs@Work

2.20.2, 2.21.0

2.2.0–2.20.1

Web@Work

2.15.4, 2.16.0

2.0.0–2.15.2

Apps@Work Container app

Not supported
  • 1.1.2–1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Help@Work does not work on iOS 10 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2–2.1.1

macOS

Table 53.  macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

12.6, 13

10.1–12.5

Ivanti Tunnel

4.4.0

3.0.0, 4.1.0, 4.1.1, 4.3.1

tvOS

Table 54.  tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

16.0.0

12.4-15.5

Windows

Table 55.  Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 
  • Windows 10 Pro, Windows 10 Enterprise (version 21H1)
  • Windows 11 (version 22H2)
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue. We recommend that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Apps@Work

9.6.0.262

Not applicable (all listed versions are tested and supported)

Ivanti Tunnel

1.2.3

1.2.0, 1.2.2

Supported browsers

This version of Ivanti EPMM supports the following browsers:

Table 56.  Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

105

101, 102, 103

Firefox

105

101, 102, 103

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Table 57.  Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider

Table 58.  SAML / Identity Provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

Table 59.  LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

  • Server OS: Windows Server 2012R2, Version 6.3
  • Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2008, Version: 8.5.2

Windows Active Directory

  • Server OS: Windows Server 2003, Version: 5.2
  • Server OS: Windows Server 2008, Version: 6.1

Hardware appliances

Table 60.  Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2250
  • M2600
  • M2700

Not applicable

Reporting database

Table 61.  Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.2.0.0

2.0.0.2, 2.1.0.0

Monitor

Table 62.  Monitor supported and compatible products and components

Product / Component

Supported

Compatible
Monitor

2.2.0.0

2.0.0.2, 2.1.0.0

Sentry

Table 63.  Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Standalone Sentry

9.15.0

9.12.0, 9.13.0, 9.14.0

Access

Table 64.  Access supported and compatible products and components

Product / Component

Supported

Compatible

Access

R55

Not applicable, because only the latest version is available to all customers.

Android

Table 65.  Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

7.0, 8.0, 8.1, 9.0, 10.0, 11.0, 12.0

 

Mobile@Work

11.6.0.1, 11.7.0.0

9.3.0.0–11.5.0.0

Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.7.0

4.3.0, 4.3.2, 4.4.0, 4.5.0, 4.6.0, 4.6.1, 4.6.2

Secure Apps Manager

9.4.0.0

8.3.0.0–9.3.0.0

Email+ (Android AppConnect and Android Enterprise)

4.3.0, 4.4.0

3.0.0-4.2.0

Docs@Work (Android AppConnect and Android Enterprise)

2.19.0, 2.20.0

2.0.0-2.18.0

Web@Work (Android AppConnect)

2.6.1

2.1.0–2.6.0

iOS

Table 66.  iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 13.0–iOS 15.5

iOS 13.0

Mobile@Work

12.11.60, 12.11.70

12.0.0–12.11.50

Ivanti Tunnel

4.3.1

2.4.1-4.1.5, 4.2.0

Email+

4.3.0, 4.4.0

2.6.0–4.2.0

Docs@Work

2.20.1

2.2.0–2.19.1

Web@Work

2.15.2

2.0.0–2.14.0

Apps@Work Container app

Not supported
  • 1.1.2–1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Help@Work does not work on iOS 10 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2–2.1.1

macOS

Table 67.  macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

12.4

Support for macOS management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.

10.1–12.3

Ivanti Tunnel

4.3.1

3.0.0, 4.1.0, 4.1.1, 4.1.3

tvOS

Table 68.  tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

15.5.1

12.4-15.5

Windows

Table 69.  Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 
  • Windows 10 Pro, Windows 10 Enterprise (version 21H1)
  • Windows 11
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue. We recommend that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Apps@Work

9.6.0.262

Not applicable (all listed versions are tested and supported)

Ivanti Tunnel

1.2.3

1.2.0, 1.2.2

Supported browsers

This version of Ivanti EPMM supports the following browsers:

Table 70.  Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

103

101, 101, 102

Firefox

102

99, 100, 101

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Table 71.  Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider
Table 72.  SAML / Identity Provider supported and compatible products and components

Product / Component

Supported

Compatible

SAML /

Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

Table 73.  LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

  • Server OS: Windows Server 2012R2, Version 6.3
  • Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2008, Version: 8.5.2

Windows Active Directory

  • Server OS: Windows Server 2003, Version: 5.2
  • Server OS: Windows Server 2008, Version: 6.1

Hardware appliances

Table 74.  Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances

  • M2200 (Ivanti EPMM and Enterprise Connector)
  • M2250 (Ivanti EPMM)
  • M2600 (Ivanti EPMM)
  • M2700 (Ivanti EPMM)

Not applicable

Reporting database

Table 75.  Reporting database supported and compatible products and components

Product / Component

Supported

Compatible

Reporting Database

2.1.0.0

1.9.1.0, 2.0.0.0, 2.0.0.1, 2.0.0.2

Monitor

Table 76.  Monitor supported and compatible products and components

Product / Component

Supported

Compatible

Monitor

2.1.0.0

1.2.1.0, 2.0.0.0, 2.0.0.1, 2.0.0.2

Sentry

Table 77.  Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Standalone Sentry

9.14.0

9.12.0, 9.13.0

Access

Table 78.  Access supported and compatible products and components

Product / Component

Supported

Compatible

Access

R53

Not applicable, because only the latest version is available to all customers.

Android

Table 79.  Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

7.0, 8.0, 8.1, 9.0, 10.0, 11.0, 12.0

 

Mobile@Work

11.5.0.1, 11.6.0.0

9.3.0.0–11.4.0.0

Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.6.2

4.3.0, 4.3.2, 4.4.0, 4.5.0, 4.6.0, 4.6.1

Secure Apps Manager

9.4.0.0

8.3.0.0–9.3.0.0

Email+ (Android AppConnect and Android Enterprise)

4.2.0, 4.3.0*

*Email+ 4.3.0 is targeted to release April 26, 2022.

3.0.0–4.1.1

Docs@Work (Android AppConnect and Android Enterprise)

2.18.0, 2.19.0

2.0.0–2.17.0

Web@Work (Android AppConnect)

2.6.1

2.1.0–2.6.0

iOS

Table 80.  iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 13–iOS 15.4

iOS 13

Mobile@Work

12.11.52, 12.11.60*

* Mobile@Work 12.11.60 is targeted to release April 25, 2022.

12.0.0–12.11.50

Tunnel

4.1.5

2.4.1–4.1.4

Email+

4.2.1, 4.3.0*

*Email+ 4.3.0 is targeted to release May 11, 2022.

2.6.0–4.2.0

Docs@Work

2.20.0, 2.21.0*

* Docs@Work 2.21.0 is targeted to release May 16, 2022.

2.2.0–2.19.0

Web@Work

2.15.0

2.0.0–2.14.0

Apps@Work Container app

Not supported

  • 1.1.2–1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Help@Work does not work on iOS 10 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2–2.1.1

macOS

Table 81.  macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

12.3

Support for macOS management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.

10.1–11.5

Tunnel

4.1.3

3.0.0, 4.1.0, 4.1.1

tvOS

Table 82.  tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

15.4.0

12.4.0–14.7.0

Windows

Table 83.  Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 

  • Windows 10 Pro, Windows 10 Enterprise (version 21H1)
  • Windows 11
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti EPMM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue. We recommend that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Apps@Work

9.6.0.256

Not applicable (all listed versions are tested and supported)

Tunnel

1.2.3

1.2.0, 1.2.2

Supported browsers

Table 84.  Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

99

98, 97, 96

Firefox

98

97, 96, 95

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Table 85.  Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider

Table 86.  SAML / Identity Provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

Table 87.  LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

  • Server OS: Windows Server 2012R2, Version 6.3
  • Server OS: Windows Server 2016

IBM Domino Server

Server OS: Windows Server 2008, Version: 8.5.2

Windows Active Directory

  • Server OS: Windows Server 2003, Version: 5.2
  • Server OS: Windows Server 2008, Version: 6.1

Hardware appliances

Table 88.  Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2200 (Ivanti EPMM and Enterprise Connector)
  • M2250 (Ivanti EPMM)
  • M2600 (Ivanti EPMM)
  • M2700 (Ivanti EPMM)

Not applicable

Reporting database

Table 89.  Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.1.0.0

1.9.1.0, 2.0.0.0, 2.0.0.1, 2.0.0.2

Monitor

Table 90.  Monitor supported and compatible products and components

Product / Component

Supported

Compatible

Monitor

2.1.0.0

1.2.1.0, 2.0.0.0, 2.0.0.1, 2.0.0.2

Sentry

Table 91.  Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Standalone Sentry

9.15.0

9.12.0, 9.13.0, 9.14.0

Access

Table 92.  Access supported and compatible products and components

Product / Component

Supported

Compatible

Access

R51

Not applicable, because only the latest version is available to all customers.

Android

Table 93.  Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

7.0, 8.0, 8.1, 9.0, 10.0, 11.0, 12.0

 

Mobile@Work

11.4.0.0, 11.5.0.0

9.3.0.0–11.3.0.1

Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.6.1

4.3.0, 4.3.2, 4.4.0, 4.5.0, 4.6.0

Secure Apps Manager

9.3.0.0, 9.4.0.0

8.3.0.0–9.2.0.0

Email+ (Android AppConnect and Android Enterprise)

4.1.1, 4.2.0*

* Email+ 4.2.0 is targeted to release on January 27, 2022

3.0.0–4.1.0

Docs@Work (Android AppConnect and Android Enterprise)

2.17.1, 2.18.0*

* Docs@Work 2.18.0 is targeted to release on January 24, 2022

2.0.0–2.17.0

Web@Work (Android AppConnect)

2.5.1, 2.6.0

2.1.0–2.5.0

iOS

Table 94.  iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 13–iOS 15.2

iOS 13

Mobile@Work

12.11.40, 12.11.50*

* Mobile@Work 12.11.50 is targeted to release January 25, 2022.

12.0.0–12.11.30

Tunnel

4.1.5

2.4.1–4.1.4

Email+

4.1.1, 4.2.0

2.6.0–3.18.0

Docs@Work

2.19.0, 2.19.1, 2.20.0*

* Docs@Work 2.20.0 is targeted to release on January 24, 2022

2.2.0–2.18.2

Web@Work

2.14.0

2.0.0–2.13.2

Apps@Work Container app

Not supported
  • 1.1.2–1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Help@Work does not work on iOS 10 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2–2.1.1

macOS

Table 95.  macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

12.01

Support for macOS management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.

10.1–11.6.1

Tunnel

4.1.3

3.0.0, 4.1.0, 4.1.1

tvOS

Table 96.  tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

15.1.1

12.4–15.1.0

Windows

Table 97.  Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows
  • Windows 10 Pro, Windows 10 Enterprise (version 21H1)
  • Windows 11 Pro, Windows 11 Enterprise

Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Note the following:

With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue. We recommend that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Apps@Work

9.6.0.256

Not applicable (all listed versions are tested and supported)

Tunnel

1.2.3

1.2.0, 1.2.2

Supported browsers

Table 98.  Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

96

93, 94, 95

Firefox

95

92, 93, 94

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Table 99.  Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider

Table 100.  SAML / Identity Provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

Table 101.  LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory
Server OS:
Windows Server 2012R2, Version 6.3

IBM Domino Server
Server OS:
Windows Server 2008, Version: 8.5.2

Windows Active Directory

  • Server OS: Windows Server 2003, Version: 5.2
  • Server OS: Windows Server 2008, Version: 6.1

Hardware appliances

Table 102.  Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2200 (Ivanti EPMM and Enterprise Connector)
  • M2250 (Ivanti EPMM)
  • M2600 (Ivanti EPMM)

Not applicable

Reporting database

Table 103.  Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.1.0.0

1.9.1.0, 2.0.0.0, 2.0.0.1, 2.0.0.2

Monitor

Table 104.  Monitor supported and compatible products and components

Product / Component

Supported

Compatible

Monitor

2.1.0.0

1.2.1.0, 2.0.0.0, 2.0.0.1, 2.0.0.2

Sentry

Table 105.  Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Standalone Sentry

9.14.0

9.8.1, 9.9.0, 9.12.0, 9.13.0

Access

Table 106.  Access supported and compatible products and components

Product / Component

Supported

Compatible

Access

R50

Not applicable, because only the latest version is available to all customers.

Android

Table 107.  Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

7.0, 7.1, 8.0, 8.1, 9.0, 10.0, 11.0

12

Mobile@Work

11.3.0.1, 11.4.0.0

9.3.0.0–11.2.0.0

Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.6.1

4.3.0, 4.3.2, 4.4.0, 4.5.0, 4.6.0

Secure Apps Manager

9.3.0.0

8.3.0.0–9.2.0.0

Email+ (Android AppConnect and Android Enterprise)

4.0.0, 4.1.0*

* Email+ 4.1.0 is targeted to release on September 30, 2021

3.0.0–3.10.0

Docs@Work (Android AppConnect and Android Enterprise)

2.16.2 , 2.17.0*

* Docs@Work 2.17.0 is targeted to release on September 30, 2021

2.0.0–2.15.0

Web@Work (Android AppConnect)

2.5.1, 2.6.0*

* Web@Work 2.6.0 is targeted to release on September 30, 2021

2.1.0–2.5.0

iOS

Table 108.  iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 13–iOS 14.8

iOS 13, iOS 15

Mobile@Work

12.11.30, 12.11.40*

* Mobile@Work 12.11.40 is targeted to release on October 12, 2021

12.0.0–12.11.11

Tunnel

4.14

2.4.1–4.1.3

Email+

4.0.1, 4.1.0*

* Email+ 4.1.0 is targeted to release on October 4, 2021

2.6.0–3.18.0

Docs@Work

2.18.2, 2.19.0*

* Docs@Work 2.19.0 is targeted to release on October 12, 2021

2.2.0–2.17.0

Web@Work

2.13.2, 2.14.0*

* Web@Work 2.14.0 is targeted to release on October 12, 2021

2.0.0–2.12.1

Apps@Work Container app

Not supported
  • 1.1.2-1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Help@Work does not work on iOS 10 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2–2.1.1

macOS

Table 109.  macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

11.6

10.1–11.4

Tunnel

4.1.1

3.0.0, 4.1.0

tvOS

Table 110.  tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

14.7

12.4–14.6

Windows

Table 111.  Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

Windows 10 Pro, Windows 10 Enterprise (version 21H1)
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709*, 1809, 1903, 1909, 2004, 20H2)
  • Windows HoloLens (versions 1701, 1803*)

* With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue. We recommend that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Apps@Work

9.6.0.256

Not applicable (all listed versions are tested and supported)

Tunnel

1.2.3

1.2.0, 1.2.2

Supported browsers

Table 112.  Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

93

89, 90, 91

Firefox

92

89, 90, 91

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Table 113.  Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

Support Policy

Table 114.  Definitions for supported and compatible

Supported product versions

The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported.

Compatible product versions

The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on previous testing (if applicable), the product and version is expected to function with currently supported releases.