Support and compatibility

These are cumulative release notes. If a release does not appear in this section, then the support and compatibility values from the nearest listed older release apply to the missing release.

Product nomenclature: This is cumulative documentation and the product names you encounter in this documentation were accurate at the time of publication. Ivanti updates each new section to reflect evolving product nomenclature, but leaves legacy citations intact to ensure proper frame of reference for the reader.

SAML / Identity Provider

SAML / identity provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2022, Version: 14.0

Windows Active Directory

Server OS: Windows Server 2012 R2, Version 6.3

IBM Domino Server
Server OS: Windows Server 2008, Version: 8.5.2

Hardware appliances

Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2250
  • M2600
  • M2700

Not applicable

Maximum number of supported devices

maximum number of supported devices on each Ivanti epmm appliance

Model

Maximum Number of Devices

Testing Standard
M2600, M2700

200,000

The maximum number of supported devices, for each appliance, is based on a rate of 1 device registration per second. This maximum number of supported devices will change, depending on individual use cases and work load for each appliance. IPv4 is supported.

 

M2250

60,000

Reporting Database

Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.3.0.1

2.2.0.0, 2.3.0.0

Sentry

Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Standalone Sentry

10.2.0

9.19.2, 9.20.1, 10.0.0, 10.0.1, 10.1.0

Access

Access supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Access

R64

Not applicable, because only the latest version is available to all customers.

Android

Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

15

8, 8.1, 9, 10, 11, 12, 13, 14

Mobile@Work

12.5.0.0

9.3.0.0-12.4.0.0

Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.16.1

4.12.0, 4.12.1, 4.13.0, 4.13, 4.14.0, 4.15.0, 4.16.0

Secure Apps Manager

9.4.1.0

9.2.0.0 - 9.4.0.0

Email+ (Android AppConnect and Android Enterprise)

4.14.0, 4.14.1

4.0.0 - 4.13.0

Docs@Work (Android AppConnect and Android Enterprise)

2.27.0

2.17.0 - 2.26.1

Web@Work (Android AppConnect)

2.6.1

2.5.1 – 2.6.0

iOS

iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 17.0 - iOS 18.4.1

iOS 16

Mobile@Work

12.12.40 - 12.12.50

12.0.0 – 12.12.30

Ivanti Tunnel

4.12.0

4.2.0 - 4.11.0

Email+

4.14.3

4.0.0 - 4.14.0

Docs@Work

2.29.0

2.2.0 - 2.28.0

Web@Work

2.22.0

2.0.0 - 2.21.0

Apps@Work Container app

Not supported
  • 1.1.2 – 1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Help@Work does not work on iOS 14 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2 - 2.1.1

macOS

macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

15.0.1 - 15.4.1

10.1–15.0.0

Ivanti Tunnel

4.10.0

4.1.0 - 4.9.0

tvOS

tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

18 - 18.4.1

12.4-17.6

WatchOS

watchos supported and compatible products and components

Product / Component

Supported

Compatible

WatchOS

10 and later versions

 

Windows

Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 
  • Windows 10 Pro, Windows 10 Enterprise (version 21H2)
  • Windows 11 (version 22H2)
  • Windows 10 LTSC, 2019, 2021

System: 64-bit operating system, x64-based processor
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue.
  • Ivanti recommends that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Windows Apps@Work

Ivanti Apps@Work 10.0.0.409

MobileIron Apps@Work 9.6.0.262

Ivanti Tunnel

Not Supported

1.2.3

Supported browsers

This version of Ivanti EPMM supports the following browsers:

Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

135

132, 133, 134

Firefox

137

133, 132, 131

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider

SAML / identity provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2022, Version: 14.0

Windows Active Directory

Server OS: Windows Server 2012 R2, Version 6.3

IBM Domino Server
Server OS: Windows Server 2008, Version: 8.5.2

Hardware appliances

Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2250
  • M2600
  • M2700

Not applicable

Maximum number of supported devices

maximum number of supported devices on each Ivanti epmm appliance

Model

Maximum Number of Devices

Testing Standard
M2600, M2700

200,000

The maximum number of supported devices, for each appliance, is based on a rate of 1 device registration per second. This maximum number of supported devices will change, depending on individual use cases and work load for each appliance. IPv4 is supported.

 

M2250

60,000

Reporting Database

Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.3.0.1

2.2.0.0, 2.3.0.0

Sentry

Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Standalone Sentry

10.2.0

9.19.2, 9.20.1, 10.0.0, 10.0.1, 10.1.0

Access

Access supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Access

R63

Not applicable, because only the latest version is available to all customers.

Android

Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

15

8, 8.1, 9, 10, 11, 12, 13, 14

Mobile@Work

12.4.0.0

9.3.0.0-12.3.0.0

Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.16.0

4.12.0, 4.12.1, 4.13.0, 4.13, 4.14.0, 15.0

Secure Apps Manager

9.4.1.0

9.2.0.0 - 9.4.0.0

Email+ (Android AppConnect and Android Enterprise)

4.13.0, 4.14.0

4.0.0 - 4.12.0

Docs@Work (Android AppConnect and Android Enterprise)

2.27.0

2.17.0 - 2.26.1

Web@Work (Android AppConnect)

2.6.1

2.5.1 – 2.6.0

iOS

iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 15.0 - iOS 18.3

iOS 14

Mobile@Work

12.12.40

12.0.0 – 12.12.30

Ivanti Tunnel

4.11.0

4.2.0 - 4.10.0

Email+

4.14.0

4.0.0 - 4.13.0

Docs@Work

2.29.0

2.2.0 - 2.28.0

Web@Work

2.22.0

2.0.0 - 2.21.0

Apps@Work Container app

Not supported
  • 1.1.2 – 1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Help@Work does not work on iOS 14 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2 - 2.1.1

macOS

macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

15.0.1 - 15.3.0

10.1–15.0.0

Ivanti Tunnel

4.9.0

4.1.0 - 4.8.0

tvOS

tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

18 - 18.3

12.4-17.6

WatchOS

watchos supported and compatible products and components

Product / Component

Supported

Compatible

WatchOS

10 and later versions

 

Windows

Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 
  • Windows 10 Pro, Windows 10 Enterprise (version 21H2)
  • Windows 11 (version 22H2)
  • Windows 10 LTSC, 2019, 2021

System: 64-bit operating system, x64-based processor
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue.
  • Ivanti recommends that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Windows Apps@Work

Ivanti Apps@Work 10.0.0.409

MobileIron Apps@Work 9.6.0.262

Ivanti Tunnel

Not Supported

1.2.3

Supported browsers

This version of Ivanti EPMM supports the following browsers:

Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

132

131, 130, 129

Firefox

134

133, 132, 131

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider

SAML / identity provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2022, Version: 12.1

Windows Active Directory

Server OS: Windows Server 2012 R2, Version 6.3

IBM Domino Server
Server OS: Windows Server 2008, Version: 8.5.2

Hardware appliances

Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2250
  • M2600
  • M2700

Not applicable

Maximum number of supported devices

maximum number of supported devices on each Ivanti epmm appliance

Model

Maximum Number of Devices

Testing Standard
M2600, M2700

200,000

The maximum number of supported devices, for each appliance, is based on a rate of 1 device registration per second. This maximum number of supported devices will change, depending on individual use cases and work load for each appliance. IPv4 is supported.

 

M2250

60,000

Reporting Database

Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.3.0.1

2.2.0.0, 2.3.0.0

Sentry

Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Standalone Sentry

10.1.0

9.19.2, 9.20.1, 10.0.0, 10.0.1

Access

Access supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Access

R62

Not applicable, because only the latest version is available to all customers.

Android

Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

15

8, 8.1, 9, 10, 11, 12, 13, 14

Mobile@Work

12.3.0.0

9.3.0.0-12.2.0.0

Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.15.0

4.14.0, 4.13.1, 4.13.0, 4.12.1, 4.12.0

Secure Apps Manager

9.4.1.0

9.2.0.0 - 9.4.0.0

Email+ (Android AppConnect and Android Enterprise)

4.13.0

4.0.0 - 4.12.0

Docs@Work (Android AppConnect and Android Enterprise)

2.27.0

2.17.0 - 2.26.1

Web@Work (Android AppConnect)

2.6.1

2.5.1 – 2.6.0

iOS

iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 18.0.1

iOS 14.0.0 - 18.0.0

Mobile@Work

12.12.20

12.0.0 – 12.12.10

Ivanti Tunnel

4.10.0

4.2.0 - 4.9.0

Email+

4.13.0

4.0.0 - 4.12.5

Docs@Work

2.28.0

2.2.0 - 2.27.1

Web@Work

2.21.0

2.0.0 - 2.20.0

Apps@Work Container app

Not supported
  • 1.1.2 – 1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Help@Work does not work on iOS 14 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2 - 2.1.1

macOS

macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

15.0.1

10.1–15.0.0

Ivanti Tunnel

4.8.0

4.1.0 - 4.7.1

tvOS

tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

18

12.4-17.6

WatchOS

watchos supported and compatible products and components

Product / Component

Supported

Compatible

WatchOS

10 and later versions

 

Windows

Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 
  • Windows 10 Pro, Windows 10 Enterprise (version 21H2)
  • Windows 11 (version 22H2)
  • Windows 10 LTSC, 2019, 2021

System: 64-bit operating system, x64-based processor
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue.
  • Ivanti recommends that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Windows Apps@Work

Ivanti Apps@Work 10.0.0.409

MobileIron Apps@Work 9.6.0.262

Ivanti Tunnel

Not Supported

1.2.3

Supported browsers

This version of Ivanti EPMM supports the following browsers:

Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

130

129, 128, 127

Firefox

131

130, 129, 128

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider

SAML / identity provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2022, Version: 12.1

Windows Active Directory

Server OS: Windows Server 2012 R2, Version 6.3

IBM Domino Server
Server OS: Windows Server 2008, Version: 8.5.2

Hardware appliances

Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2250
  • M2600
  • M2700

Not applicable

Maximum number of supported devices

maximum number of supported devices on each Ivanti epmm appliance

Model

Maximum Number of Devices

Testing Standard
M2600, M2700

200,000

The maximum number of supported devices, for each appliance, is based on a rate of 1 device registration per second. This maximum number of supported devices will change, depending on individual use cases and work load for each appliance. IPv4 is supported.

 

M2250

60,000

Reporting Database

Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.3.0.1

2.2.0.0, 2.3.0.0

Sentry

Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Standalone Sentry

10.0.1

9.19.2, 9.20.1, 10.0.0

Access

Access supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Access

R62

Not applicable, because only the latest version is available to all customers.

Android

Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

14, 13, 12, 11, 10, 9, 8.1, 8

 

Mobile@Work

12.1.0.0, 12.2.0.0

9.3.0.0-12.0.0.0

Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.14.0

4.12.0, 4.12.1, 4.13.0, 4.13.1

Secure Apps Manager

9.4.1.0

9.2.0.0 - 9.4.0.0

Email+ (Android AppConnect and Android Enterprise)

4.12.0

4.0.0-4.11.0

Docs@Work (Android AppConnect and Android Enterprise)

2.26.1, 2.25.0

2.17.0-2.24.0

Web@Work (Android AppConnect)

2.6.1

2.5.1–2.6.0

iOS

iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 18, iOS 17.4 - 17.6, iOS 16

iOS 15, iOS 14

Mobile@Work

12.12.01, 12.12.0

12.0.0–12.11.70, 12.11.80, 12.11.90, 12.11.100, 12.11.110, 12.11.120

Ivanti Tunnel

4.9.0

4.2.0-4.8.1

Email+

4.11.12, 4.12.0

3.0.0–4.10.0

Docs@Work

2.27.1, 2.28.0

2.2.0-2.26.0

Web@Work

2.20.0, 2.21.0

2.0.0-2.19.0

Apps@Work Container app

Not supported
  • 1.1.2–1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Note: Help@Work does not work on iOS 14 and newer versions. Use the TeamViewer app for Help@Work support.

 

macOS

macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

15, 14 - 14.6, 13.1 - 13.5

10.1–12.6

Ivanti Tunnel

4.7.1

4.1.0 - 4.6.0

tvOS

tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

16.4 - 17.6

12.4-16.1

WatchOS

watchos supported and compatible products and components

Product / Component

Supported

Compatible

WatchOS

10 and later versions

 

Windows

Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 
  • Windows 10 Pro, Windows 10 Enterprise (version 21H2)
  • Windows 11 (version 22H2)
  • Windows 10 LTSC, 2019, 2021

System: 64-bit operating system, x64-based processor
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue.
  • Ivanti recommends that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Windows Apps@Work

Ivanti Apps@Work 10.0.0.409

MobileIron Apps@Work 9.6.0.262

Ivanti Tunnel

Not Supported

1.2.3

Supported browsers

This version of Ivanti EPMM supports the following browsers:

Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

127

126, 125, 124

Firefox

128

127, 126, 125

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider

SAML / Identity Provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2022, Version: 12.1

Windows Active Directory

Server OS: Windows Server 2012 R2, Version 6.3

IBM Domino Server
Server OS: Windows Server 2008, Version: 8.5.2

Hardware appliances

Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2250
  • M2600
  • M2700

Not applicable

Maximum number of supported devices

maximum number of supported devices on each Ivanti epmm appliance

Model

Maximum Number of Devices

Testing Standard
M2600, M2700

200,000

The maximum number of supported devices, for each appliance, is based on a rate of 1 device registration per second. This maximum number of supported devices will change, depending on individual use cases and work load for each appliance. IPv4 is supported.

 

M2250

60,000

Reporting Database

Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.3.0.0

2.1.0.0, 2.2.0.0

Sentry

Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Standalone Sentry

10.0.1

9.20.1, 9.20.0, 9.19.1, 9.18.1

Access

Access supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Access

R60

Not applicable, because only the latest version is available to all customers.

Android

Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

14, 13, 12, 11, 10, 9, 8.1, 8

 

Mobile@Work

12.1.0.0, 12.0.0.0

9.3.0.0-11.12.0.0

Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.12.1

4.12.0, 4.11.0, 4.10.0

Secure Apps Manager

9.4.1.0

9.2.0.0 - 9.4.0.0

Email+ (Android AppConnect and Android Enterprise)

4.9.0, 4.10.0

4.0.0-4.8.0

Docs@Work (Android AppConnect and Android Enterprise)

2.24.0, 2.25.0

2.17.0-2.24.0

Web@Work (Android AppConnect)

2.6.1

2.5.1–2.6.0

iOS

iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 17.4, iOS 16

iOS 15, iOS 14

Mobile@Work

12.12.01, 12.12.0

12.0.0–12.11.70, 12.11.80, 12.11.90, 12.11.100, 12.11.110, 12.11.120

Ivanti Tunnel

4.7.2

4.2.0-4.7.1

Email+

4.10.0, 4.9.0

3.0.0–4.8.0

Docs@Work

2.26.0, 2.25.0

2.2.0-2.24.0

Web@Work

2.20.0, 2.19.0

2.0.0-2.18.1

Apps@Work Container app

Not supported
  • 1.1.2–1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Note: Help@Work does not work on iOS 10 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2–2.1.1

macOS

macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

14 - 14.4, 13.1 - 13.5, 13

10.1–12.6

Ivanti Tunnel

4.7.1

4.1.0 - 4.6.0

tvOS

tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

16.4

12.4-16.1

Windows

Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 
  • Windows 10 Pro, Windows 10 Enterprise (version 21H2)
  • Windows 11 (version 22H2)
  • Windows 10 LTSC, 2019, 2021

System: 64-bit operating system, x64-based processor
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue.
  • Ivanti recommends that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Windows Apps@Work

Ivanti Apps@Work 10.0.0.409

MobileIron Apps@Work 9.6.0.262

Ivanti Tunnel

Not Supported

1.2.3

Supported browsers

This version of Ivanti EPMM supports the following browsers:

Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

123

122, 121, 120

Firefox

124

123, 122, 121

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

SAML / Identity Provider

SAML / Identity Provider supported and compatible products and components

Product / Component

Supported

Compatible
SAML /
Identity Provider
  • OpenSAML 3.3.0
  • ADFS
  • Okta
  • Ping Identity
  • OneLogin
  • Shibboleth

LDAP

LDAP supported and compatible products and components

Product / Component

Supported

Compatible

LDAP

Windows Active Directory

Server OS: Windows Server 2016, 2019

IBM Domino Server

Server OS: Windows Server 2022, Version: 12.1

Windows Active Directory

Server OS: Windows Server 2012 R2, Version 6.3

IBM Domino Server
Server OS: Windows Server 2008, Version: 8.5.2

Hardware appliances

Hardware appliances supported and compatible products and components

Product / Component

Supported

Compatible

Hardware appliances
  • M2250
  • M2600
  • M2700

Not applicable

Maximum number of supported devices

maximum number of supported devices on each Ivanti epmm appliance

Model

Maximum Number of Devices

Testing Standard
M2600, M2700

200,000

The maximum number of supported devices, for each appliance, is based on a rate of 1 device registration per second. This maximum number of supported devices will change, depending on individual use cases and work load for each appliance. IPv4 is supported.

 

M2250

60,000

Reporting Database

Reporting database supported and compatible products and components

Product / Component

Supported

Compatible
Reporting Database

2.3.0.0

2.1.0.0, 2.2.0.0

Sentry

Sentry supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Standalone Sentry

9.19.0

9.14.0, 9.15.0, 9.16.0, 9.17.0, 9.18.0

Access

Access supported and compatible products and components

Product / Component

Supported

Compatible

Ivanti Access

R60

Not applicable, because only the latest version is available to all customers.

Android

Android supported and compatible products and components

Product / Component

Supported

Compatible

Android

8, 8.1, 9, 10, 11, 12, 13,14

 

Mobile@Work

12.0.0.0, 11.12.0.0

9.3.0.0-11.11.0.1

Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace)

4.11.0

4.6.2, 4.7.0, 4.8.0, 4.9.0, 4.10.0

Secure Apps Manager

9.4.1.0

9.2.0.0 - 9.4.0.0

Email+ (Android AppConnect and Android Enterprise)

4.8.0, 4.9.0

4.0.0-4.7.0

Docs@Work (Android AppConnect and Android Enterprise)

2.24.0, 2.25.0

2.17.0-2.24.0

Web@Work (Android AppConnect)

2.6.1

2.5.1–2.6.0

iOS

iOS supported and compatible products and components

Product / Component

Supported

Compatible

iOS

iOS 17.4, iOS 16

iOS 13, iOS 14, iOS 15

Mobile@Work

12.12.0, 12.11.120

12.0.0–12.11.70, 12.11.80, 12.11.90, 12.11.100, 12.11.110

Ivanti Tunnel

4.7.1

2.4.1-4.6.0

Email+

4.10.0, 4.9.0

3.0.0–4.8.0

Docs@Work

2.26.0, 2.25.0

2.2.0-2.24.0

Web@Work

2.20.0, 2.19.0

2.0.0-2.18.1

Apps@Work Container app

Not supported
  • 1.1.2–1.2.0 when using Mobile@Work 8.6.0, 9.0.1, or 9.1.0
  • 1.3.0 when using Mobile@Work 9.5.0

Help@Work

Note: Help@Work does not work on iOS 10 and newer versions. Use the TeamViewer app for Help@Work support.

2.0.2–2.1.1

macOS

macOS supported and compatible products and components

Product / Component

Supported

Compatible

macOS/OS X

14 - 14.3, 13.1 - 13.5, 13

10.1–12.6

Ivanti Tunnel

4.7.1

3.0.0, 4.1.0, 4.1.1, 4.3.1, 4.4.0, 4.5.0

tvOS

tvOS supported and compatible products and components

Product / Component

Supported

Compatible

tvOS

16.4

12.4-16.1

Windows

Windows supported and compatible products and components

Product / Component

Supported

Compatible

Windows

 
  • Windows 10 Pro, Windows 10 Enterprise (version 21H2)
  • Windows 11 (version 22H2)
  • Windows 10 LTSC, 2019, 2021

System: 64-bit operating system, x64-based processor
  • Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
  • Windows HoloLens (versions 1701, 1803)

Notes

  • Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
  • With 1803, Apps@Work cannot be pushed to the device because of a known Microsoft issue.
  • Ivanti recommends that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see: https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet.

Windows Apps@Work

Ivanti Apps@Work 10.0.0.409

MobileIron Apps@Work 9.6.0.262

Ivanti Tunnel

1.2.3

1.2.0, 1.2.2

Supported browsers

This version of Ivanti EPMM supports the following browsers:

Supported browsers

Browser

Supported

Compatible

Internet Explorer

11

9*, 10*

Chrome

121

120,119, 118

Firefox

122

121, 120, 119

Safari

Not supported

10.1*

Edge

Not supported

Not compatible

Chrome - iPad

Not supported

Not compatible

Safari - iPad

Not supported

Not compatible

* This configuration is not covered under the Ivanti product warranty.

Supported browser resolutions

Supported browser resolutions

Browser resolution

Supported

Compatible

800x600

No

No

1024x768

No

Yes*

1280x1024

Yes

Yes

1366x768

Yes

Yes

1440x900

Yes

Yes

Higher resolutions

No

Yes

* This configuration is not covered under the Ivanti product warranty.

Support Policy

Definitions for supported and compatible

Supported product versions

The functionality of the product and version with currently supported releases was systematically tested as part of the current release and, therefore, will be supported.

Compatible product versions

The functionality of the product and version with currently supported releases has not been systematically tested as part of the current release, and therefore not supported. Based on previous testing (if applicable), the product and version is expected to function with currently supported releases.