Verify that Mobile Threat Defense is working

To verify that MobileIron Threat Detection is working, device users can review the Mobile@Work display, and administrators can perform a Force Device Check-in. You can also use MTD console to verify that the MTD Activation token(s) have been distributed to selected devices through the application of the correct label.

Verify that MTD is working on a device

Administrators can verify that MobileIron Threat Detection is working by checking Devices in Core.

  1. From MobileIron Core Admin Portal, go to Devices & Users > Devices.
  2. Select the carat ^ next to the display name of the device you want to check. The device information displays.

  3. In the Device Details tab, find MobileIron Threat Defense Status:

    Table 5.  Device Details MTD status
    Device type Using client release Device status message
    iOS

    Mobile@Work 10.2.0.0 client

    		 "Activated"

    Mobile@Work 10.4.0.0 client through the most recently released version as supported by MobileIron

    		 "Protected"
    Android

    Mobile@Work 10.1.0.0 client

    		 "Activated threat scanning enabled"

    Mobile@Work 10.2.0.0 client through the most recently released version as supported by MobileIron

    		 "Protected"

Verify MTD on all devices: force device check-in

To verify that MTD is working on all devices, administrators can perform a Force Check-in for devices.

Procedure 

  1. From the MTD Admin Portal, click the Devices tab.

  2. Select the devices that you want to check in.

  3. From the menu, select Force Check-in.