Allowing Windows 7 devices to sync
Windows 7 devices cannot register with MobileIron Core, because Windows 7 does not have device management features. However, these devices sync using Exchange ActiveSync and are managed using ActiveSync policies.
Before you begin
If your Sentry uses a self-signed certificate, from a browser download the Sentry self-signed certificate and its signing certificate, the CA certificate. The specific steps differ slightly for each browser type. For information on how to download the Sentry self-signed certificate, see Downloading the Sentry self-signed certificate.
Overview of steps
Procedure
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1.
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On MobileIron Core, set Auto Block Unregistered Devices to No. |
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a.
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In the Admin Portal, navigate to Services > Sentry > Preferences. |
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b.
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For Auto Block Unregistered (unlinked) Devices, select No. |
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NOTE:
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The default setting for Auto Block Unregistered (unlinked) Devices is set to No. |
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2.
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Install the self-signed certificate and its signing certificate, the CA certificate on the device. |
If your Sentry has a certificate signed by a third-party CA, skip this section and go to Configure the Exchange ActiveSync account on the device..
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a.
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Email the two certificates (self-signed and CA) to an email account on the device, for example, a GMail or a Yahoo account. |
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b.
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On the device, tap on the attachments to download. |
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c.
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Tap the shield icons to install the certificates. |
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3.
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Configure the Exchange ActiveSync account on the device. |
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a.
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On the device, tap Settings > email + accounts > add an account > advanced setup. |
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b.
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Enter your email address and Password, then tap Next. |
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c.
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Tap Exchange ActiveSync as the email account type. |
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d.
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In the Domain field, enter the domain of the email server. |
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e.
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In the Server field, enter sentryhostname, where sentryhostname is the fully-qualified domain name for Setnry. |
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f.
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Check Server requires encrypted (SSL) connection. |
The device begins to sync.