Re-pushing Exchange settings
You may need to re-push the Exchange setting in some cases, such as, after you have regenerated the encryption key for attachment control.
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WARNING:
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The re-push sends the Exchange setting to all devices with the appropriate label, not just the iOS devices. |
MobileIron advises caution when re-pushing the Exchange setting. On each affected device, the re-push causes the email app that uses the Exchange setting to:
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re-sync its emails, calendar items, tasks, and contacts. For example, the email app removes all emails from its email folders and then re-fetches the emails from the ActiveSync server. |
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in some cases, prompt the device user to reenter his password for accessing email. |
The easiest way to re-push an Exchange setting to a device is to make a simple change, such as adding a space at the end of the Description field. The next time each device checks in, MobileIron Core will send the Exchange setting to the device.
Procedure
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1.
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In the Admin Portal, go to Policies & Configs > Configurations. |
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2.
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Select an Exchange setting that uses the Standalone Sentry with the changed attachment control option. |
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3.
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Click Edit to open the Modify Exchange Setting screen displays. |
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4.
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Add a space to the end of the Description field. |
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6.
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Repeat steps 2 through 5 for each Exchange setting that uses the Standalone Sentry with the changed attachment control option. |