Troubleshooting Clusters
When you have problems with cluster communication, you may be directed by your Ivanti Support representative to use the cluster node troubleshooting tools, available in Admin UI under Maintenance > Troubleshooting.
For details, see:
•Collecting Logs for Cluster Issues
•Running Network Connectivity Test
If you receive the following error when joining a standalone ISA node to a cluster even though the management port is configured and enabled:
"Management IP Address Differs from the Management IP Address"
If the Management IP address (x.x.x.x) for the local system differs from the Management IP address (not entered) configured for this system in the remote system, then perform the following steps to add the node:
1.From the admin console of the primary node, select System > Network > Management Port.
2.Select the node to add from the drop-down list next to the "Setting for" label.
3.Enable the management port and enter the IP address, netmask and default gateway for the joining node.
4.Click Save Changes.
5.From the admin console of the joining node, join the cluster again.
Fail-over Transactions
In the case of a fail-over (both in Active/Passive and Active/Active configurations), all transactions currently in progress (such as telnet or SSH sessions or large file downloads/uploads) must be restarted after the fail-over. There is no seamless fail-over for on-going transactions using sockets except for HTTP requests or non-stateful connections.