End-User Flow on Desktops

Once the administrator completes the Salesforce configurations, user can access Salesforce url through browser from Windows/MAC OS X Desktops. Follow the below steps to enable Secure Single Sign-On browser-based access to Salesforce Cloud Service.

1.Launch Pulse Client and establish a VPN session with ICS.

2.Open any web browser on the desktop, access Salesforce URL (Example: cloudsecure-dev-ed.my.salesforce.com) and click SSO.

•If user has an existing VPN session, 'Re-use existing Pulse/Ivanti Session' will kick in. The ICS will send SAML response to Salesforce SP and user will be granted access to Salesforce Cloud Service.

•If user did not establish Ivanti VPN session as mentioned in Step 1, then the user will be redirected to Ivanti Connect Secure user login page or user will be prompted to select user certificate for authentication depending on the ICS configuration. Once authenticated, ICS will send SAML response to Salesforce SP and user will be granted access to Salesforce Cloud Service.