Clustering related Error Messages

Table below describes the error codes when issues occur with your cluster setup.

Error Code

Error Message

Description

Corrective Action

NET24470

VIPs failed over to node <node-name>, reason: <node-name>

This event occurs in an Active/Passive cluster environment during the node transition.

This occurs when an active node in the cluster is inactive due to a hardware failure or due to an admin triggered fail over.

NET24571

<node-name> cannot yield vips, reason <node-name> Logged when admin initiated yield cannot happen since the other node(s) are in a bad state

This event occurs when the VIP cannot be owned by other nodes as the other node is in bad state (not reachable, unresponsive).

Check the state of the other node.

Table below describes the error codes when issues occur with your system.

Error Code

Error Message

Description

Corrective Action

ERR31093 /ERR24632

Program <process-name> recently failed.

This notification is generated when a process fails. A core dump is generated for debugging purpose.

If the process is continuously crashing, collect the process snapshot and contact support team.

ERR30440

<process-name> (pid <PID>) terminated due to high memory usage (actual memory in MB > hard limit maximum memory in MB).

The process is terminated due to high memory usage.

The issue could be because of heavy load on Ivanti Policy Secure. You can reduce the concurrent load on Ivanti Policy Secure. If the issues persist, upgrade the Hardware.

ADM20931

You did not check the 'Import Device Certificate(s)' check box

The device certificate is exported from a different configuration. The device certificate could not be imported.

Check the option to import device certificate while importing the configuration.