System Upgrade related Error Messages
Table below describes the error codes when issues occur during the Ivanti Policy Secure (Ivanti Policy Secure) upgrade.
|
Error Code |
Error Message |
Description |
Corrective Action |
|---|---|---|---|
|
ADM23396 |
System software upgrade failed. The service package uploaded is not valid. |
The appliance upgrade failed due to invalid package. Please upload the correct package. |
Verify the package version and upload the correct version to the system. |
|
ADM24487 |
System software upgrade failed. Installation timed out. |
This notification signifies that the installation can take more than 60 minutes to complete. Hence aborting the installation and rebooting. |
Please check the network connectivity and retry. |
|
ADM30480 |
System software upgrade failed. The service package uploaded is not supported on Virtual Appliances. Virtual Appliances are supported only from software version <version-number>. |
The uploaded package is incompatible with the virtual server. The minimum version supported is <version-number> |
Please check the software package version is above the minimum supported version before uploading. |