Using Ivanti Secure Access Client Interface

To launch Ivanti Secure Access Client from Desktop

Pulse Secure Client is re-branded as Ivanti Secure Access Client. The release numbering is updated to 22.RX. Complete UX rebranding and the UI upgrade is implemented. There is also an option to switch between the Classic UI and New-UI to maintain user experience. The Pulse Secure client icon is replaced by Ivanti Secure Access Client icon . For more information refer KB45301.

To enable the New-UX installation, sideloading of Windows Apps must be enabled on the system.

Launch Ivanti Secure Access Client by searching for Ivanti Secure Access Client Icon under Applications List.

To launch Ivanti Secure Access Client from the Terminal

Launch the UI by executing the below command

/opt/pulsesecure/bin/pulseUI

Adding VPN Connections

To create a Ivanti VPN connection on a device:

Classic UI

New-UX

Click Add icon on the top-right-hand corner of the main Ivanti Secure Access Client screen.

1.In the Name field, specify the name for the Ivanti Connect Secure gateway.

2.In the Server URL field, specify the URL for the Ivanti Connect Secure gateway.
You can identify the server using the server IP address, the hostname, or a URL that optionally specifies the port the connection uses and the specific sign-in page. To specify an URL, use the following format: https://hostname[:port][/][sign-in page]

The brackets indicate options. If you specify a specific sign-in page, make sure that the name you specify matches what is defined on the Ivanti Connect Secure gateway. (Authentication > Signing in > Sign-in pages.)

3.Click Add. The new VPN connection appears in the VPN list.

Click Connect to initiate a VPN connection. The VPN connection state is indicated in the VPN dropdown menu on the VPN list.

Use “JamCommand” tool to import connections to client store using CLI.

/opt/pulsesecure/bin/jamCommand /ImportFile ~/Downloads/pulsepreconfig

Modifying VPN Connection

To modify a Ivanti VPN connection on a device:

Classic UI

New-UX

1.Select the VPN connection and click the edit icon on the top-right-hand corner of the main Ivanti Secure Access Client screen.

2.In the Name field, specify the name for the Ivanti Connect Secure gateway.

3.In the Server URL field, specify the URL for the Ivanti Connect Secure gateway.
You can identify the server using the server IP address, the hostname, or a URL that optionally specifies the port the connection uses and the specific sign-in page. To specify an URL, use the following format: https://hostname[:port][/][sign-in page]

The brackets indicate options. If you specify a specific sign-in page, make sure that the name you specify matches what is defined on the Ivanti Connect Secure gateway. (Authentication > Signing in > Sign-in pages.)

4.Click Save, modified VPN connection appears in the VPN list.

Tap Connect to initiate a VPN connection. The VPN connection state is indicated in the VPN dropdown menu on the VPN list.

Deleting VPN Connection

To delete a Ivanti VPN connection on a device:

Classic UI

New-UX

1.Select the VPN connection and click on the delete icon on the top-right-hand corner of the main Ivanti Secure Access Client screen.

2.VPN connection is removed from the VPN list after user click the OK button on the above screen.

Initiating VPN Connection

To initiate a Ivanti VPN connection on a device:

Classic UI

New-UX

1.Select the VPN connection and click Connect on the main screen.

2.New window opens to continue authentication process based on the authentication method configured for the realm.

Terminating VPN Connection

To terminate a Ivanti VPN connection on a device:

Classic UI

New-UX

On Classic UI, select the VPN connection and click Disconnect on the main screen.

On New-UX, select the VPN connection and click and select Disconnect.

Ivanti Secure Access Client automatically attempts to reconnect in case of an interrupted connection, such as temporarily losing the Wi-Fi link.

Advanced Connection Details

Advanced connection details page shows the status of the selected VPN connection from the list.

To view advanced connection details on classic UI, navigate to File > Connections > Advanced Status Details.

To view advanced connection details on New-UX, click and select Connection Details.

To upload logs to the VPN server, the user needs to be authenticated with an active session.

Switching UI modes

The Ivanti Secure Access Client allows to navigate from the New-UX to Classic UI and vice versa.

On New-UX, select and UI mode to switch between the modes.

On Classic UI, click File > UI Mode to switch between the modes.

Select Admin Setting to change the mode as per the server settings. Confirm the switch on the display message to reset to UI interface as set on the server.

About Ivanti Secure Access Client

To view Ivanti Secure Access Client details:

1.Click Help>About on classic UI or > About on New-UX.

Classic UI

New-UX

Uninstall Ivanti Secure Access Client

Search for Ivanti Secure Access Client Icon under Applications List. Uninstall "Ivanti Secure Access Client" form the list under Add/Remove programs.