Known Issues

The following table lists the Known issues in the current release.

Problem Report Number

Release Note

Release 22.7.1

PIOS-6587

On iOS 17, the tunnel remains in reconnecting stage for five minutes before disconnecting when network is unavailable.

Workaround: None.

Release 22.6.1

No new known issues in this release.

Release 22.5.1

PIOS-6232

On iOS 17, cannot import RSA soft token using Sdtid format.

Workaround: Use CT-KIP format to import the soft token.

Release 22.4.1

PIOS-6019

On LTE Network, the Non-tunnel resources are not accessible for Enable Split tunnel mode when the Domain name is not configured.

Workaround: Configure the Domain name under the Network Overview page or Manual settings in the Connection profile.

PIOS-5989

Classic to ZTA Transition is not happening due to Intermittent Notification issues for DoH DNS.

Workaround: Configure Non-DoH DNS server to get Notifications.

PIOS-5879

On JIO LTE, the ESP Tunnel falls back to SSL.

Workaround: None.

PIOS-5866

VOD Always connect profile goes into Loop when connected in JIO LTE Network.

Workaround: None.

PIOS-5846

The tunnel is tearing down silently or throwing the error " Server closed the connection" when two SP 2048 routes are mapped to a single role.

Workaround: Configure 1024 Routes only for Split Tunneling.

PIOS-5688

Smart-card authentication for classic connection fails.

Workaround: None.

PIOS-5542

L4 Per app Tunnel uses NCP protocol.

Workaround : Use NCP as the Underlying protocol instead of IFT-TLS.

Release 22.3.1

No VPN known issues for this release

Release 22.2.1

PIOS-5598

Modify L3/L4 per app VPN profile from VMWare Workspace One (formerly Airwatch) is not properly updating the profile on iOS 16.0 Ivanti Secure Access Client.

Workaround : Un-assign and Re-assign the updated profile.

PIOS-5489

Proxy is not honored when MDM profile is used and Ivanti Connect Secure has proxy configured.

Workaround : Configure Proxy in MDM profile.

PIOS-5416

Neurons for MDM (formerly MobileIron) enrolled profile stuck at Connecting state and unable to disconnect .

Workaround : Disconnect VPN Profile from iPhone settings.

PIOS-5440

Sometimes the error " Set default profile action failed " appears when adding or saving a profile.

Workaround : Click OK to discard the message.

PIOS-5054

"Pulse secure would like to find and connect to devices on your local network" prompts when client proxy enabled.

Workaround: None. This is Apple behaviour, for more information refer https://support.apple.com/en-us/HT211870.

PIOS-5397

Ivanti Secure Access Client applicaion crashed consistenly when trying to connect to VPN. When the VPN Access feature is not enabled in Ivanti Connect Secure.

Workaround: Enable VPN Access feature in Ivanti Connect Secure.

PIOS-5325

Voice over is not working for most of the New-UX screens.

Workaround: Switch to Classic UI.