Resolved Issues

The following table lists issues that have been fixed and are resolved by upgrading to this release.

Problem Report Number

Summary

Release 22.7R4
1302201 Authentication fails. No option to choose the RSA token in new GUI ISAC.
1385123 Ivanti Client New UI invoks powershell command without any explicit info on execution mode
1376762 Ivanti Client feature "Randomize URL list order" not working as expected, and traffic to one gateway is specifically more than other.

1378417

When trying to connect to a ZTA connection on ISAC, CEF download is prompted. On clicking "OK" the download fails INTERMITTENTLY with the error "CEF package download failed. Error:getpeername() failed".

1378084 Physical Interface DNS not getting restored after disconnecting from the VPN, waking from sleep mode, or logging off.
1408565 ISAC is not downloading the proxy.pac file when automatically detect proxy settings are enabled on Windows.

1389111

[mac-sequoia] Browser based ISAC installation fails.

1395992 Invalid ICS prompts observed on macOS systems.
1426115 Installation issue observed with ISAC 22.7R3 on Windows 10 and 11.
Release 22.7R3
1302186 User gets authentication rejected by server error 1319.

1302268

The attempt to load the session start script fails when switching the URL between two different servers.

1302274

Optimize SSL for Cisco Umbrella.

1302279

ISAC client disconnection with error "Invalid ICS URL, disconnection. Enter a valid ICS URL".

1302304

PSAM Resources Not Accessible on mac OS Sonoma with ISAC 22.7R1.

1302374

ISAC 22.7.1 takes min 15-20 mins to load post PC reboot.

1302383

Unable to launch ISAC 22.7R1 in second user profile.

1302881

After upgrading the ISAC to 22.7R1 a PulseSecureService.exe dump is observed.

1302883

PulseSecureService.exe is crashing on Ivanti Secure Access Client 22.7R1.

1315266

DNS cache response not working on IPV6 for A and AAAA Records.

1368561

Ivanti Client Failed to Register VPN IP - DDNS [IPv4 Only].

1380272

Unable to copy files using SFTP through PSAM connection on ISAC 22.7R1 on mac OS Sonoma.

PSD-17652

The VPN connection goes into a loop (connect/disconnect) when Location Awareness rules are configured for DNS servers on the Physical adapter, and the same DNS server is configured on the ICS.

PSD-17824

The Pulse Secure Installer Service (PSIS) installation is failing.

PSD-16989

Ivanti secure Access Client prompts for authentication post upgrade.

Release 22.7R2

PRS-420202

The branding logo is not placed correctly on Ivanti Secure Access Client on macOS even when PulseMac.pulsebranding was re-created with the latest branding tool.

PRS-419929

Chinese language localization issue noticed with linux client while using RADIUS challenges.

PRS-419887

Ivanti client is considering virtual adapter MTU value instead of physical adapter.

PRS-419802

When upgrading Windows machines from 9.1R15 to 22.7R1 some users machines are facing failure.

PRS-419606 Rollback observed during upgrade from 9.1R15.1 to 22.5R1.

PRS-419391

DNS resolution isssues observed with WFP driver PSAM.

PRS-419189

TDIUtility.exe did not support silent switch.

PRS-418957 Session roaming with The DNS Load balancer ICS setup should resume the session without Re-Authentication.

PRS-418927

Ivanti Client Embedded Browser allow users to browse internet websites.

PRS-418785

Users experiencing network disruptions post the CISCO umbrella installation when the ISAC client is in a connected state.

PRS-418682

Singpass (SAML) Authentication fails when Load balancer URL is configured under the "Host FQDN for SAML".

PRS-418673

FQDN DNS Response being upper case and split tunnel route creation failed.

PRS-418667

Certificate Selection Popup issue in recent ISAC Client Versions on Mac OS during SAML Authentication.

PRS-417828

Intermittent DNS error message noticed with PSAM and IPv6 enabled in 22.x version.

PRS-417571

22.5R1 auto-connect is not working, location awareness issue.

Release 22.7R1
PRS-418768 Unable to upgrade client through SCCM/msiexec from 9.1R15 to ISAC 22.6R1.
PRS-418645 Unable to upgrade client from 9.1.15 to 22.3.3.
PRS-418634 ISAC Client on MAC OS Sonoma unable to complete connection and crashes.
PRS-418193 Invalid Server Certificate on macOS Workstations with ISAC 22.5R1 caused by JAM UI Plugin Loading Issue.
PRS-418164 HC Logs in User Access shows Local Username instead of VPN Username while using Embedded Browser.

PRS-418158

Secure DNS Blocking fails after upgrading to 22.6R1.

PRS-417897

Heap Corruption due to repeated connect/disconnect of PSAM using pulselauncher.exe.

PRS-417598

Uninstall ISAC 22.5R1 fails and rollback.

PRS-417589

Delayed response/disconnection to backend resource application after upgrade to ISAC client on Mac OS ( Ventura).

PRS-417520

Crash observed often when using connect/disconnect to PSAM repeatedly through pulselauncher.exe

PRS-417288

Ivanti Desktop Client menu responsiveness between Dock and taskbar issue on Mac.

PRS-416723

BSOD observed on 22.3.2.19787 when PSAM is enabled.

PRS-416402

Ivanti client on Mac prompts for upgrade when any of the components on the user machine are lower then the server.

PRS-415882

Crash noticed in PSAM access through Pulse launcher.

Release 22.6R1

PRS-417416

ISAC client installation/unistallation issue is observed when upgrading to latest version.

PRS-417410

Embedded browser is allowing file downloads through Captive Portal.

PRS-417373

Unable to upgrade client through SCCM from 9.1R15 to ISAC 22.3R3

PRS-416994

Customized Branding LOGO size is not proportionate for ISAC client.

PRS-416852

Wireless 802.1x session not resuming when machine wakes up from sleep.

PRS-416790

Slow Login Prompt Presentation on ISAC After Clicking 'Connect' on Mac Machine.

PRS-416426

While installing 22.3R2, Outlook dependencies / Files In Use warning displays.

PRS-416383

On 22.3 client, automatic selection of user certificate fails certificate authentication with YubiKey-based certificates.

PRS-416363

RDP Connection Drops consistently with ISAC 22.3.2 (FIPS).

PRS-416310

VM crashes when ISAC is installed and PSAM based access mechanism is used by VPN users.

PRS-416166

When the Hyper-V feature is enabled on Windows 11 (Enterprise), ISAC disables the WLAN functionality.

PRS-415197

Client log collection prompts for admin credential as standard user on Mac OS.

PRS-414982

Sign-out command only works with first matched URL.

PZT-40377

When powering on back from sleep/suspend, the ISAC UI crashes with the message "The application PulseUI has closed unexpectedly".

PZT-38894

Disable splash screen not working in ISAC 22.3R1

Release 22.5R1

PRS-416363

RDP Connection drops consistently with ISAC 22.3.2 (FIPS)

PRS-416133

Ivanti secure access client gives Server certificate trust error when connecting using the IP address which is already present in SAN.

PRS-416019

The LDAP authentication in ISAC 22.Rx is not functioning properly when used in conjunction with the primary SAML server.

PRS-415808

End-users are not able to connect to VPN due to Captive Portal issues when using with Always-On-VPN.

PRS-415790

When New UX for ISAC client is selected, on reboot auto launches the UI.

PRS-415778

Session script does not execute on MacOS if set to run at the end of the session.

PRS-415108

Split DNS: excluded split tunneling resources are being resolved by IVE DNS first.

PRS-414373

[macOS] Hostname changes after connecting to the ISAC.

PSD-13884

[macOS] internet traffic is getting blocked and save logs is not working after sleep and resume when SSID changes.

PSD-14514

[macOS] SAML Certificate Based Authentication fails via Embedded Browser

PSD-14358

[macOS] Not prompting proper error messages while downgrading the client.

PZT-39506

MTU size varies for Virtual adapter when connecting to ZTA gateways, causing packet loss.

PZT-40652

Windows clients enrolment always fails on the corporate machine but works on private machine.

Release 22.3R3

PRS-416363

RDP Connection Drops consistently with ISAC 22.3.2 (FIPS)

Release 22.3R2

PRS-416175

[Windows] VPN stop script not honored for Always On VPN.

PRS-415674

[Windows] SplitDNS Proxy functionality does not work with Apex One Personal Firewall Service.

PRS-415370

[Windows] When using the Edge embedded browser, in a proxy environment, the captive portal may not display correctly to allow the user to authenticate/login to the captive portal.

PRS-414083

[Windows] When using the Edge embedded browser, in a proxy environment, the captive portal may not display correctly to allow the user to authenticate/login to the captive portal.

PRS-415263

[Windows] Intermittently observed the BSOD issue when the Skyhigh antivirus is installed on the endpoint with ISAC client.

PRS-415223

[Windows] When Split DNS is enabled and system hibernates, after resume VPN shows as connected but resources are not accessible.

PRS-415194

[Windows] Switching NIC causes the secondary connection to be unstable.

PRS-415161

[Windows] Wi-Fi connection does not re-connect automatically and fails with unknown error when the system wakes from sleep mode.

PRS-415073

[Windows] On upgrade, the RDP session in full screen mode does not display properly.

PRS-414885

[Windows] When using the Edge embedded browser, in a proxy environment, the captive portal may not display correctly to allow the user to authenticate/login to the captive portal.

PRS-414879

[Windows] Pulse Secure Service crash observed intermittently.

PRS-414801

[Windows] Preconfig file not getting deployed on the client PC using msiexec command.

PRS-414668

[macOS] ISAC interface launches on MACOS after reboot.

PRS-414512

[Windows] ISAC 22.3.1 crash observed on Windows 10.

PRS-414355

[Windows] User Tunnel with SAML Authentication is showing error with ISAC 22.x when multiple realms are configured using same sign-in policy.

PRS-414262

[Windows] On some machines, when client version is manually downgraded (uninstall and revert to an older version) the connection is stuck in "Securing Connection" phase.

PRS-414210

When using Cert Auth with LDAP as secondary, unable to complete authentication on the linux client or New UI with Windows or Mac.

PRS-414164

[Windows] Ivanti Secure Access Client fails to connect with FIPS enabled on the connection store.

PRS-414098

[Windows] PSAM Based FQDN Deny resource while accessing shows Internal Error in 9.1R15 Client.

PRS-414083

[Windows] When using the Edge embedded browser, in a proxy environment, the captive portal may not display correctly to allow the user to authenticate/login to the captive portal.

PRS-413929

[Windows] Connect Button is greyed out in New-UX when SAMLis the primary authentication method and TOTP is secondary authentication method.

PRS-413897

[Windows] The Host Checker plugin fails to initialize, resulting in the failure of login to the VPN server.

PRS-413858

[Windows] PulseSecureService crashes post enabling DDNS registration.

PRS-413631

[Windows] After user connected to VPN and got assigned to IPv4/IPv6 Dual stack, occasionally the IPv6 address changed from "Preferred" to "Duplicate".

PRS-413610

[Windows] Crash (BSOD) on Windows (Dell laptops) while powering on back from hibernate mode when using ISAC -22.2R1

PRS-413597

[macOS] Packet loss and latency spikes are noticed with Ivanti Client 9.1R13 and above when Split tunnel and proxy pac is used on Mac OS.

PRS-413549

[Windows] Embedded Browser fails to detect the Secondary Monitor position (Left or Right Side).

PRS-413382

[macOS] Ivanti Secure Access Desktop Client fails Signature check when verifying with SuspiciousPackage.

PRS-413376

[Windows] ISAC hung in Disconnecting state.

PRS-412774

[Windows] Pulse Secure Service crashes intermittently.

PRS-412097

[Windows] ISAC deployment through SCCM fails when the setup client installation fails with any issue.

PRS-411934 [Windows] Location awareness evaluation may not work as expected when switching the network interfaces LAN to Wi-Fi and vice versa.
Release 22.3R1

PRS-414036

Resizing of ISAC default view on Embedded Browser.

PRS-413521

[Mac OS] Ivanti Secure Access Client interrupt's shutdown during initial attempt.

PRS-413518

[Mac OS] Ivanti Secure Access Client UI issue in German Version.

PRS-413455

Host checker takes long time in phase checking compliance.

PRS-413442

[Mac OS] Memory leak seen after upgrading client to PDC 9.1R15 on mac OS Monterey.

PRS-413412

Ivanti clients from ICS 22.2R1 Build 1295 is identified as older client than ICS9.1R15 build 15819 in VMware workspace one UEM

PRS-413424

[Mac OS] Ivanti secure access client unable to stop Startup application on Mac.

PRS-413212

Yubikey not able wrap the keys

PRS-413036

Ivanti Secure Access client crash with IveConnMethod.dll

PRS-412811

Inconsistencies in ISAC 22.2R1 UI for Chinese language (Traditional and Simplified)

PRS-412732

The UI mode option is disabled when the ReactNative package fails to install.

PRS-412692

[Mac OS] Authentication Rejected by server on using Custom Sign-in page.

PRS-412216

Service (dsTMService.dll) crashes intermittently and the user faces disconnection.

PRS-412127

[Mac OS] Memory leak on PDC 9.1R15 on mac OS Monterey.

PRS-411912

Credential Provider doesn't start immediately after boot.

PRS-411613

Ivanti Secure Access Client fails to download PAC file.

PRS-411465

SSH is not working when TOS bit is enabled on ICS.

PRS-410919

Accessing resources consume more data/bandwidth, the connection to the resources fails with TCP errors and connectivity to those devices are intermittently timing out.

PRS-410910

Suspend button grayed out when connection is present.

PRS-401785

[Windows] Client Embedded browser DNS resolution fails if TTL is minimal.

Release 22.2R1

PRS-410847

[Windows] Unable to access the PSAM resource after upgrading to 9.1R15-Windows 10 and 11

PRS-410284

[MacOS] When content filter profile is pushed through MDM, the content provider is still preserved after uninstalling the sysext. When the content filter provider is installed manually the content provider is deleted after uninstalling the sysext.

PRS-410075

[Linux] CEF Browser get aborted in Linux Distro.

PRS-409902

[Windows] Even if "sso-cached-credential" option is enabled,Ivanti Secure Access Client is again prompting for username/password (post getting the desktop).

PRS- 409751

[MacOS] Issue with PDC on Mac Monterey 12.3.0 or 12.3.1, Big Sur (11.6.2) with getting connected when the session times out or, the user mahcine goes to sleep.

PRS-409677

[Linux] Ivanti Secure Access Client service is getting crashed, during the download of a large file.

PRS-409362

Ivanti Secure Access Client route events flooding the debug logs.

PRS-408862

[MacOS] MacOS Workgroup changes from Domain to Hostname when connecting with Ivanti Secure Access Client.

PRS-408843

[MacOS] Client Service crashes on macOS with Ivanti Secure Access Client 9.1R15 EA.

PRS-408632

[Windows] SAML login window is hidden for users - embedded browser.

PRS-408516

The Browser based HC was getting corrupted due to Heap corruption during a 3rd party NHC rule evaluation.

PRS-408513

[MacOS] MacOS User's traffic bypassing lockdown.

PRS-408487

[Linux] Duplicating "WebKitWebProcess" consuming endpoint memory with R14 client.

PRS-408199

[Windows] Unable to download Proxy Pac from 9.1R12 when “Transfer-Encoding: chunked” header is present.

PRS-408159

[Windows] Embedded browser pop-up gets hidden on windows machine intermittently during launch.

PRS-407376

[Windows] PAC file download fails when content-type Header is not present.

PRS-406670

[MacOS] ESP-Keep-Alive Fails after upgrading to 9.1R13.1 Ivanti Secure Access Client.

PRS-406469

[MacOS] FIPS MacOS universal client support for Native ARM (M1) instead of Rosetta.

PRS-403095

HC Logs in User Access shows Local Username instead of VPN Username while using Embedded Browser.