Remote Desktop Protocol Compatibility with a Ivanti Secure Access Client 802.1X Machine Authentication Connection

If you want to use Remote Desktop Protocol (RDP) to access an endpoint over a Ivanti Secure Access Client 802.1X connection, machine authentication is required. Because of a Microsoft OS limitation, an RDP connection attempt over a user-only 802.1X authenticated connection will fail. To support RDP connectivity over an authenticated 802.1X connection, you must have a machine-only connection or a machine-then-user connection. In the case of a machine-then-user connection, when you use RDP to connect to a machine over an 802.1X connection that is connected as user, the connection transitions the 802.1X connection to a machine connection. If you subsequently log into the machine directly, it transitions back to a user connection.

To access the endpoint using RDP, you must define the connection to be established using one of the following Ivanti Secure Access Client configurations: