Ivanti Secure Access Client Error Messages
|
Error Code |
Category/ Type of Error |
Description |
|---|---|---|
|
1300 |
kMsgEapAMErrGeneralFailure | General failure. Try the operation again. If the problem persists, contact your network administrator. |
| 1301 | kMsgEapAMErrTimeout | Timeout. The operation exceeded the time limit. Try the operation again. |
| 1302 | kMsgEapAMErrIncomplete | Authentication not completed. Try the operation again. If the problem persists, contact your network administrator. |
| 1303 | kMsgEapAMErrParseFailure | Error in format of received messages. Try the operation again. If the problem persists, contact your network administrator. |
| 1304 | kMsgEapAMErrNoCredentials | Client credentials were not available. Try the operation again. If the problem persists, contact your network administrator. |
| 1305 | kMsgEapAMErrInternalFailure | Unknown error. Try the operation again. If the problem persists, contact your network administrator. |
| 1306 | kMsgEapAMErrProtocolFailure | Protocol error in received messages. Try the operation again. If the problem persists, contact your network administrator. |
| 1307 | kMsgEapAMErrClientReject | Server not authenticated. Try the operation again. If the problem persists, contact your network administrator. |
| 1308 | kMsgEapAMErrServerReject | Authentication rejected by server. Try the operation again. If the problem persists, contact your network administrator. |
| 1309 | kMsgEapAMErrAuthenticationFailure | Authentication failure. Try the operation again. If the problem persists, contact your network administrator. |
| 1310 | kMsgEapAMErrTlsHandshakeFailrure | TLS handshake failure. Try the operation again. If the problem persists, contact your network administrator. |
| 1311 | kMsgEapAMErrNoUserCertificate | User certificate not available Try the operation again. If the problem persists, contact your network administrator. |
| 1312 | kMsgEapAMErrNoAgreedMethod | Client and server could not agree on authentication method. Try the operation again. If the problem persists, contact your network administrator. |
| 1313 | kMsgEapAMErrErrorChangingPassword | Error changing password. The authentication server might not be currently available. Try the operation at a later time. If the problem persists, contact your network administrator. |
| 1314 | kMsgEapAMErrRestrictedLogonHours | Restricted logon hours. Your logon credentials are valid only during certain hours. |
| 1315 | kMsgEapAMErrNoPermission | No permission. You do not have permission to perform the operation. |
| 1316 | kMsgEapAMErrAcctDisabled | Account disabled Your account has been disabled. Contact your network administrator. |
| 1317 | kMsgEapAMErrPasswordExpired | Password expired. You must change your password before you can login. |
| 1318 | kMsgEapAMErrUnknown | Unknown error. Try the operation again. If the problem persists, contact your network administrator. |
| 1319 | kMsgEapAMErrJuacAuthFailed | Authentication rejected by server. Try the operation again. If the problem persists, contact your network administrator. |
| 1320 | kMsgEapAMErrJuacInvalidRealm | Invalid Realm. The realm is no longer available. If you use saved credentials to log in to the system, use the Forget Saved Settings feature and then try logging in again. |
| 1321 | kMsgEapAMErrJuacVersionUnsupported | Version unsupported. Try the operation again. If the problem persists, contact your network administrator. |
| 1322 | kMsgEapAMErrJuacMaxSessions | Too many users for this realm. The selected realm is already serving the maximum number of users. |
| 1323 | kMsgEapAMErrJuacAdminsOnly | Only administrators can sign on. The realm is currently restricted to administrator access. |
| 1324 | kMsgEapAMErrJuacTooMany | Too many concurrent users. Try the operation again at a later time. |
| 1325 | kMsgEapAMErrJuacIpDenied | Logins disabled from this IP address. The server has associated your login information with a specific IP address and the IP address for this login attempt does not match configured settings.. |
| 1326 | kMsgEapAMErrJuacOtherFailure | Other JUAC failure. Try the operation again. If the problem persists, contact your network administrator. |
| 1327 | kMsgEapAMErrJuacAccountDisabled | Account has been disabled. Contact your network administrator. |
| 1328 | kMsgEapAMErrJuacAccountExired | Account has expired. Contact your network administrator. |
| 1329 | kMsgEapAMErrJuacNoRoles | You are not allowed to sign in. Contact your network administrator. |
| 1330 | kMsgEapAMErrJuacIpBlocked | Logins temporarily disabled from this computer Try the operation again at a later time. |
| 1331 | kMsgEapAMErrJuacUnknown | Authentication rejected by server. Try the operation again. If the problem persists, contact your network administrator. |
| 1332 | kMsgEapAMErrJuacWrongCertificate | Missing or invalid client certificate Contact your network administrator. |
| 1333 | kMsgEapAMErrJuacAccountLockedOut | Account locked out Contact your network administrator. |
| 1334 | kMsgEapAMErrTlsClientAlert_0 | Client issued alert close notify. Try the operation again. If the problem persists, contact your network administrator. |
| 1335 | kMsgEapAMErrTlsClientAlert_10 | Client issued alert unexpected message. Try the operation again. If the problem persists, contact your network administrator. |
| 1336 | kMsgEapAMErrTlsClientAlert_20 | Client issued alert bad record mac. Try the operation again. If the problem persists, contact your network administrator. |
| 1337 | kMsgEapAMErrTlsClientAlert_21 | Client issued alert decryption failed. Try the operation again. If the problem persists, contact your network administrator. |
| 1338 | kMsgEapAMErrTlsClientAlert_22 | Client issued alert record overflow. Try the operation again. If the problem persists, contact your network administrator. |
| 1339 | kMsgEapAMErrTlsClientAlert_30 | Client issued alert decompression failure. Try the operation again. If the problem persists, contact your network administrator. |
| 1340 | kMsgEapAMErrTlsClientAlert_40 | Client issued alert handshake failure. Try the operation again. If the problem persists, contact your network administrator. |
| 1341 | kMsgEapAMErrTlsClientAlert_42 | Client issued alert bad certificate. Contact your network administrator. |
| 1342 | kMsgEapAMErrTlsClientAlert_43 | Client issued alert unsupported certificate. Contact your network administrator. |
| 1343 | kMsgEapAMErrTlsClientAlert_44 | Client issued alert certificate revoked. Contact your network administrator. |
| 1344 | kMsgEapAMErrTlsClientAlert_45 | Client issued alert certificate expired. Contact your network administrator. |
| 1345 | kMsgEapAMErrTlsClientAlert_46 | Client issued alert certificate unknown. Contact your network administrator. |
| 1346 | kMsgEapAMErrTlsClientAlert_47 | Client issued alert illegal parameter. Try the operation again. If the problem persists, contact your network administrator. |
| 1347 | kMsgEapAMErrTlsClientAlert_48 | Client issued alert unknown certificate authority. Contact your network administrator. |
| 1348 | kMsgEapAMErrTlsClientAlert_49 | Client issued alert access denied. Try the operation again. If the problem persists, contact your network administrator. |
| 1349 | kMsgEapAMErrTlsClientAlert_50 | Client issued alert decode error. Try the operation again. If the problem persists, contact your network administrator. |
| 1350 | kMsgEapAMErrTlsClientAlert_51 | Client issued alert decrypt error. Try the operation again. If the problem persists, contact your network administrator. |
| 1351 | kMsgEapAMErrTlsClientAlert_60 | Client issued alert export restriction. Contact your network administrator. |
| 1352 | kMsgEapAMErrTlsClientAlert_70 | Client issued alert protocol version. Contact your network administrator. |
| 1353 | kMsgEapAMErrTlsClientAlert_71 | Client issued alert insufficient security. Contact your network administrator. |
| 1354 | kMsgEapAMErrTlsClientAlert_80 | Client issued alert internal error. Try the operation again. If the problem persists, contact your network administrator. |
| 1355 | kMsgEapAMErrTlsClientAlert_90 | Client issued alert user canceled. Try the operation again. If the problem persists, contact your network administrator. |
| 1356 | kMsgEapAMErrTlsClientAlert_100 | Client issued alert no renegotiation. Try the operation again. If the problem persists, contact your network administrator. |
| 1357 | kMsgEapAMErrTlsServerAlert_0 | Server issued alert close notify. Try the operation again. If the problem persists, contact your network administrator. |
| 1358 | kMsgEapAMErrTlsServerAlert_10 | Server issued alert unexpected message. Try the operation again. If the problem persists, contact your network administrator. |
| 1359 | kMsgEapAMErrTlsServerAlert_20 | Server issued alert bad record mac. Try the operation again. If the problem persists, contact your network administrator. |
| 1360 | kMsgEapAMErrTlsServerAlert_21 | Server issued alert decryption failed. Try the operation again. If the problem persists, contact your network administrator. |
| 1361 | kMsgEapAMErrTlsServerAlert_22 | Server issued alert record overflow. Try the operation again. If the problem persists, contact your network administrator. |
| 1362 | kMsgEapAMErrTlsServerAlert_30 | Server issued alert decompression failure. Try the operation again. If the problem persists, contact your network administrator. |
| 1363 | kMsgEapAMErrTlsServerAlert_40 | Server issued alert handshake failure. Try the operation again. If the problem persists, contact your network administrator. |
| 1364 | kMsgEapAMErrTlsServerAlert_42 | Server issued alert bad certificate. Try the operation again with a valid client certificate. If the problem persists, contact your network administrator. |
| 1365 | kMsgEapAMErrTlsServerAlert_43 | Server issued alert unsupported certificate. Try the operation again with a valid client certificate. If the problem persists, contact your network administrator. |
| 1366 | kMsgEapAMErrTlsServerAlert_44 | Server issued alert certificate revoked. Try the operation again with a valid client certificate. If the problem persists, contact your network administrator. |
| 1367 | kMsgEapAMErrTlsServerAlert_45 | Server issued alert certificate expired. Try the operation again with a valid client certificate. If the problem persists, contact your network administrator. |
| 1368 | kMsgEapAMErrTlsServerAlert_46 | Server issued alert certificate unknown. Try the operation again with a valid client certificate. If the problem persists, contact your network administrator. |
| 1369 | kMsgEapAMErrTlsServerAlert_47 | Server issued alert illegal parameter. Try the operation again. If the problem persists, contact your network administrator. |
| 1370 | kMsgEapAMErrTlsServerAlert_48 | Server issued alert unknown certificate authority. Try the operation again with a valid client certificate whose CA is trusted by the server. If the problem persists, contact your network administrator. |
| 1371 | kMsgEapAMErrTlsServerAlert_49 | Server issued alert access denied. Try the operation again. If the problem persists, contact your network administrator. |
| 1372 | kMsgEapAMErrTlsServerAlert_50 | Server issued alert decode error. Try the operation again. If the problem persists, contact your network administrator. |
| 1373 | kMsgEapAMErrTlsServerAlert_51 | Server issued alert decrypt error. Try the operation again. If the problem persists, contact your network administrator. |
| 1374 | kMsgEapAMErrTlsServerAlert_60 | Server issued alert export restriction. Contact your network administrator. |
| 1375 | kMsgEapAMErrTlsServerAlert_70 | Server issued alert protocol version. Contact your network administrator. |
| 1376 | kMsgEapAMErrTlsServerAlert_71 | Server issued alert insufficient security. Contact your network administrator. |
| 1377 | kMsgEapAMErrTlsServerAlert_80 | Server issued alert internal error. Try the operation again. If the problem persists, contact your network administrator. |
| 1378 | kMsgEapAMErrTlsServerAlert_90 | Server issued alert user canceled. Try the operation again. If the problem persists, contact your network administrator. |
| 1379 | kMsgEapAMErrTlsServerAlert_100 | Server issued alert no renegotiation. Contact your network administrator. |
| 1380 | kMsgEapAMErrJuacTooManyEESUsers | Too many users for EES. The number of concurrent Enhanced Endpoint Defense (Malware Protection) users signed into the system has exceeded the system limit. You can try again in a few minutes, else contact your network administrator. |
| 1381 | kMsgEapAMErrJuacTooManyPRMUsers | Too many users for Shavlik remediation. The number of concurrent Shavlik Remediation users signed into the system has exceeded the system limit. You can try again in a few minutes, else contact your network administrator. |
| 1382 | kMsgEapAMErrPromptTimeout | User input timeout. Ivanti Secure Access timed out waiting for user input.<br><br>Ivanti Secure Access will attempt to connect again shortly.Press Retry to start right away. |
| 1383 | kMsgEapAMErrPromptNotAllowed | User prompt not allowed. Ivanti Secure Access UI prompts are not allowed at this time. This may be a result of misconfiguration related to machine connection. Please contact your network administrator. |
| 1384 | kMsgEapAMErrJuacFipsRequired | FIPS mode required. You are not allowed to make this connection because the server has indicated that it will only allow connections from an Ivanti Secure Access Client running in FIPS mode. Please contact your administrator for more information. |
| 1385 | kMsgEapAMErrJuacFipsRequiredNotSupportedOnPlatform | FIPS mode required. You are not allowed to make this connection because the server has indicated that it will only allow connections from an Ivanti Secure Access Client running in FIPS mode. FIPS mode is not currently available in Ivanti Secure Access Client on this operating system. |
| 1386 | kMsgEapAMErrJuacPasswordExpiredNoPMI | You are required to change your password. Your password has expired and needs to be changed before you can gain access through Ivanti Secure Access Client. Please use alternate means to change your password, or contact your administrator for help. |
| 1387 | kMsgEapAMErrNeedSAML | SAML authentication is required. SAML authentication is required. |
| 1388 | kMsgEapAMErrJuacMaxSessionsPerUser | Too many sessions for this user. You have exceeded the maximum number of sessions allowed for this user. Please log off from another session before trying again. |
| 1389 | kMsgEapAMErrJuacRevokedCertificate | Client certificate has been revoked. Your client certificate has been revoked. Please try again with a valid client certificate. |
| 1390 | kMsgEapAMErrInvalidPin | Invalid pin entered. Try the operation again. If the problem persists, contact your network administrator. |
| 1500 | kMsg8021xAMErrNoWindowsProfile | No Windows WLAN profile Verify your wireless network configuration and then try the operation again. |
| 1501 | kMsg8021xAMErrNoSSID | No SSID(s) in range for connection request. Verify your wireless network configuration and SSID signal strength and then try the operation again. |
| 1502 | kMsg8021xAMErrIVEFailed | Server connection failed Manually restart your connection. |
| 1503 | kMsg8021xAMErrReconnectFailed | Windows didn't respond to reconnection request. Possible cause may be the network cable is unplugged or plugged into a non 802.1x port (on the switch). Please fix the possible cause and manually restart your connection. |
| 1504 | kMsg8021xAMErrWirelessFailed | Wireless 802.1x network request failed Manually restart your connection. |
| 1505 | kMsg8021xAMErrTerminated | Microsoft Windows is restarting authentication. Microsoft Windows 802.1x supplicant is restarting authentication. Your connection should be resumed shortly. |
| 1506 | kMsg8021xAMErrWirelessSuppression | 802.1x wireless networks are being suppressed. Wireless suppression has been enabled by administrator. The 802.1x wireless networks are suppressed when a valid wired network is detected. |
| 1800 | kMsgConnMgrErrConnectionMethodFailure | Failed to invoke connection method.Retry the operation. If the problem persists, re-install application or contact your network administrator. |
| 1801 | kMsgConnMgrErrConnectionDoesNotExist | Connection does not exist A connection attempt was made on a connection which does not exist, try deleting and re-adding the connection. |
| 1802 | kMsgConnMgrErrConnectionDoesAlreadyExists | Connection already exists A connection attempt was made to a connection which already exists, try disconnecting and re-connecting the connection. |
| 1803 | kMsgConnMgrErrConnMethodTerminated | Connection method stopped unexpectedly Connection method {0} stopped unexpectedly with error {1}, try re-starting your application. |
| 1804 | kMsgConnMgrErrConnMethodTooMany | Connection method doesn't allow concurrent connections The connection failed because there is already a connection of that type connected, and the connection method doesn't allow concurrent connections. |
| 1805 | kMsgConnMgrErrConfigChange | Disconnecting due to config change received from server Triggered the disconnection because there is a configuration change received from server. |