Detailed Connection Status Messages
Error Code |
Category/Type of Error |
Description |
0 | kMsgCommonErrOk | Success. Operation succeeded. |
1 | kMsgCommonErrFailure | General failure. Try the operation again. If the problem persists, contact your network administrator. |
2 | kMsgCommonErrConnection | Internal IPC connection has failed. Try the operation again or even restarting themachine. If the problem persists, contact your network administrator. |
3 | kMsgCommonErrUnimplemented | Command or feature is unimplemented Contact your network administrator. |
4 | kMsgCommonErrParameter | Parameter is invalid. Try the operation again. If the problem persists, contact your network administrator. |
5 | kMsgCommonErrInvalidHandle | Invalid handle. Try the operation again. If the problem persists, restart your system. |
6 | kMsgCommonErrBufferSize | Supplied buffer is too small. Try the operation again. If the problem persists, restart your system. |
7 | kMsgCommonErrOutOfMemory | Out of memory Try the operation again. If the problem persists, try freeing up some memory by closing unwanted applications. If the problem still persists, then restart your system. |
8 | kMsgCommonErrNotStarted | IO subsystem was not started. Try the operation again. If the problem persists, restart your system. |
9 | kMsgCommonErrUnknownCommand | Service received an unknown command. Try the operation again. If the problem persists, restart your system. |
10 | kMsgCommonErrIoSystem | IO sub system has generally malfunctioned. Try the operation again. If the problem persists, restart your system. |
11 | kMsgCommonErrNotFound | Request item is not found. Try the operation again. If the problem persists, contact your network administrator. |
12 | kMsgCommonErrAlreadyExists | Request entity already exists. Try the operation again. If the problem persists, contact your network administrator. |
13 | kMsgCommonErrAlreadyStarted | Request entity was already started. Try the operation again. If the problem persists, contact your network administrator. |
14 | kMsgCommonErrInvalidService | Entity has an invalid code signing signature. Contact your network administrator. |
15 | kMsgCommonErrCancelled | Operation canceled. Try the operation again. If the problem persists, contact your network administrator. |
16 | kMsgCommonErrShutdown | Connection has been shutdown. The server has reset the connection. You must login again to reconnect. |
1100 | kMsgIveAMErrInstanceAlreadyInUse | Instance already in use. |
1101 | kMsgIveAMErrLoadingStore | Failed to load store. Restart your system. If the problem persists, contact your network administrator. |
1102 | kMsgIveAMErrLoadConnection | Failed to load connection.Retry the operation. If the problem persists, contact your network administrator. |
1103 | kMsgIveAMErrRetrieveURI | Could not retrieve Uniform Resource Identifier (URI).Retry the operation. If the problem persists, contact your network administrator. |
1104 | kMsgIveAMErrInitiateConnect | Failed to initiate the connection.Retry the operation. If the problem persists, contact your network administrator. |
1105 | kMsgIveAMErrConnectingChannel | Error connecting channel.Error Connecting channel (stage: {0}, error: {1}). |
1106 | kMsgIveAMErrAccessMethod | ; generic access method connection errorError {0} provisioning access method connection. |
1107 | kMsgIveAMErrInvalidCertificate | Invalid server certificate. Server certificate validation failed. If you are certain that this is a valid destination, click Retry to continue. Otherwise, click Close and contact your network administrator. |
1108 | kMsgIveAMErrConnectionFailed | Connection failed.Retry the operation. If the problem persists, contact your network administrator. |
1109 | kMsgIveAMErrSessionExpired | Session expired.Your connection to the network has expired due to inactivity. Please log in again to establish connectivity. |
1110 | kMsgIveAMErrProtocol | Unable to communicate with the server. The server can't respond to Ivanti Secure Access networking requests.This could be due to the server being down, or connecting to a server that's not an Ivanti Secure Access server.If this condition persists, please contact your administrator. |
1111 | kMsgIveAMErrHostUnknown | Host not found. Hostname could not be resolved using the Domain Name System (DNS). Please try again. If your system allows you to edit your connections and you know the destination's IP address, try this connection using the IP address. If the problem persists, contact your network administrator. |
1112 | kMsgIveAMErrPulseSubsystem | Ivanti Secure Access sub-system error.Retry the operation. If the problem persists, contact your network administrator. |
1113 | kMsgIveAMErrCancelled | Canceled. The operation has been canceled. |
1114 | kMsgIveAMErrAuthentication | Authentication error. Retry the operation. Make sure you are using current credentials. If you recently changed your password and Ivanti Secure Access is using saved settings, you must use the Forget Saved Settings feature to be prompted again for your login credentials. |
1115 | kMsgIveAMErrNetwork | Network error. Network errors can be caused by temporary conditions such as an invalid IP address, a server not available, and so on. Please try the operation again. Restart your system and try the operation again. If the problem persists, contact your network administrator. |
1116 | kMsgIveAMErrServer | Server error. The server is not available. Please try again later. If the problem persists, contact your network administrator. |
1117 | kMsgIveAMErrUIPromptFailed | UI prompt failed. Please try the operation again. If the problem persists, contact your network administrator. |
1118 | kMsgIveAMErrUIPromptTimedout | UI prompt timed-out. Please try the operation again. |
1119 | kMsgIveAMErrNoProxy | Proxy not available. The proxy system is not currently available. Please try again later. If the problem persists, contact your network administrator. |
1120 | kMsgIveAMErrConnectionClosed | Connection closed. The server has reset this connection. You must login again to establish connectivity. |
1121 | kMsgIveAMErrVLANChange | VLAN Hash changed VLAN Hash changed to {0}. |
1122 | kMsgIveAMErrCompliance | Endpoint is out of compliance. Access was refused because your system does not meet security requirements. Some issues can be fixed automatically, and then you can try the login again. For other issues, please click the link to see the actions you can take to resolve the issue. |
1123 | kMsgSuspendForUpdate | Connection suspended for component upgrade The Connection has been temporarily terminated to allow the system to update components.The connection will resume when the update is complete. |
1133 | kMsgIveAMNetworkUnreachable | Network unreachable Network unreachable |
1134 | kMsgIveAMErrSAAccessMethodLoaded | Too many remote access methods The server attempted to configure more than one remote access method, when only one is allowed.Please contact your administrator. |
1135 | kMsgIveAMErrSAAccessMethodLoadedOtherInstance | Remote access already provided by another connection. The connection attempted to provide remote access services, however, another connection is already providing remote access.Disconnect the other connection and try again. |
1136 | kMsgIveAMErrTransport | Unable to load communication module. Failed to load the communication module.Check the Ivanti Secure Access Client installation, and try again. |
1137 | kMsgIveAMSessionTerminated | Login session terminated by server. Your login session has been terminated.Please log in again. |
1138 | kMsgIveAMSessionTimeout | Login session expired. Your login session has been expired by the server.Please log in again. |
1139 | kMsgIveAMSessionRoleChange | Access options have changed. The server has requested that your remote access method be changed.You will be reconnected automatically. |
1140 | kMsgIveAMConnectionRouteChange | The network route to server has changed. The network route to the server has changed.You will be reconnected automatically. |
1143 | kMsgIveAMCaptivePortal | Network access restricted by hotspot. A captive portal hotspot may be restricting your network access. You may need to use a browser to log on to the hotspot before Ivanti Secure Access can connect. This problem could also be caused by connecting to a server that's not an Ivanti Secure Access server. |
1144 | kMsgIveAMErrMinimumClientVersionViolation | Restricted Ivanti Secure Access Client version. This version of Ivanti Secure Access Client is not allowed to connect. Please upgrade the client or contact your administrator. |
1145 | kMsgIveAMErrClientCertificateNotFound | Client certificate error. Client certificate error. If you are certain that you have valid client certificate, click Retry to continue. Otherwise, click Close and contact your network administrator. |
1146 | kMsgIveAMErrClientCertificateRevoke | Client Certificate Revoked. Client Certificate Revoked. Please delete the connection and enroll again to continue using the ZTA connection. |
1147 | kMsgIveAMErrClientCertificateInvalid | Invalid Client Certificate. Please contact your network administrator. |
1148 | kMsgIveAMErrServerOverLoad | Server busy, please try again later. Server is busy and is unable to accept new connection requests right now. |
1149 | kMsgIveAMErrZTAFullTunnelLoadedOtherInstance | ZTA connection is running as App discovery mode. Please disconnect ZTA connection to continue on this connection. |
1150 | kMsgIveAMErrHostUnknown_ZTA | Host not found. Hostname could not be resolved using Domain Name System (DNS). If it doesn't reconnect automatically, retry manually. If the problem still persists, contact your network administrator. |
1151 | kMsgIveAMErrNetwork_ZTA | Network error. Network errors can be caused by temporary conditions such as an invalid IP address, server not available, etc. If it doesn't reconnect automatically, retry manually. If the problem still persists, contact your network administrator. |
1152 | kMsgIveAMErrIpSecNotSupported | Connection type not supported IPSec enforcement is not supported in this client.Please contact your network administrator for further information. |
1200 | kMsgIveAMErrInstanceAlreadyConnected | Multiple secure connections attempted.Network policies support only one secure connection at a time. To create a new secure connection, you must first disconnect your current secure connection. |
1201 | kMsgNcAMErrInstanceAlreadyStarting | Another secure session is connecting. |
1202 | kMsgNcAMErrInstanceDisconnecting | Another secure session is disconnecting. |
1203 | kMsgNcAMErrGetUserContext | Failed to get user context. Please try the operation again. If the problem persists, contact your network administrator. |
1204 | kMsgNcAMErrGetProxyInfo | Failed to get proxy info. Please try the operation again. If the problem persists, contact your network administrator. |
1205 | kMsgNcAMErrSetupVA | Failed to setup virtual adapter.Restart your system and try again. If the problem persists, contact your network administrator. |
1206 | kMsgNcAMErrSendMessage | Failed to send message to the access method. Restart your system and try again. If the problem persists, contact your network administrator. |
1207 | kMsgNcAMErrSetupHosts | Failed to configure hosts file. Restart your system and try again. If the problem persists, contact your network administrator. |
1208 | kMsgNcAMErrToggleDNS | Failed to restart DNS service. Restart your system and try again. If the problem persists, contact your network administrator. |
1209 | kMsgNcAMErrSetIEProxy | Failed to setup IE proxy. Restart your system and try again. If the problem persists, contact your network administrator. |
1210 | kMsgNcAMSetFFProxy | Failed to setup Firefox proxy. Restart your system and try again. If the problem persists, contact your network administrator. |
1211 | kMsgNcAMErrDiffConfig | Different NC config, disconnect. New NC config is different than the older one. Will disconnect. |
1212 | kMsgNcAMErrRouteMonitor | NC route conflict detected, disconnect. There is a route conflict detected in the routing table. Will disconnect. |
1213 | kMsgNcAMErrUnknownMsg | Remote access failed unexpectedly, retrying connection. There was an unexpected error from the remote access service.The connection will disconnect and retry. |
1214 | kMsgNcAMErrEspOnlyFailed | Fallback to SSL disabled by administrator The ipsec connection to the server failed, and fallback to SSL is disabled by the administrator.The connection will be retried. |
1215 | kMsgNcAMErrEspOnlyThroughProxy | ESP-only connection through web proxy is not supported The ESP connection to the server through web proxy is not supported, and fallback to SSL is disabled by the administrator. |
1216 | kMsgNcAMErrMD5NotAllowedInFIPSMode | MD5 not allowed in FIPS mode MD5 hash for ESP is not allowed when client is running with FIPS mode enabled. Please contact your network administrator. |
1217 | kMsgNcAMErrClientIPConflict | Tunnel IP conflict detected, disconnect. Tunnel IP of this connection is conflicting with an already established Classic or ZTA GW connection Tunnel IP. You can try again. If the problem persists, contact your network administrator. |
1251 | kMsgSamAMLegacyWSAMFound | WSAM is running. WSAM is already running. Please stop WSAM and try again. |
1252 | kMsgSamAMErrJnprTdiInstall | jnprTdi driver is not installed. Please re-install Ivanti Secure Access Client and try again. If the problem persists, contact your network administrator. |
1253 | kMsgSamAMErrJnprTdiStart | Failed to start jnprTdi driver. Restart your system and try again. If the problem persists, contact your network administrator. |
1254 | kMsgSamAMErrJnprTdiOpen | Failed to open jnprTdi device. Restart your system and try again. If the problem persists, contact your network administrator. |
1255 | kMsgSamAMErrRebootRequired | A system reboot is required. A system reboot is required for SAM Access method. Please reboot your system. |
1256 | kMsgSamErrInitFailed | Failed to initialize SAM Access Method. Please try again. If the problem persists, contact your network administrator. |
1257 | kMsgSamErrIVEHostNotFound | Failed to resolve host. Hostname could not be resolved using the Domain Name System (DNS). Please try again. |
1258 | kMsgSamErrNetworkPolicyChanged | One of the interface has changed. One of the interface has changed. You will be reconnected automatically. |
1259 | kMsgSamErrInitFailedSysExtAccept | Failed to initialize SAM. Navigate to System Preferences and allow Ivanti Secure Access System Extension and Proxy Configuration. |
1260 | kMsgSamErrInitFailedSysExtNotSupported | Failed to initialize SAM. SAM is not supported on your computer's operating system. |
1261 | kMsgIveAMErrClientCACertificateInvalid | Invalid Client CA Certificate. Invalid/Missing Client CA certificate. Please contact your network administrator. |
1700 | kMsgCommonCertTrustNoError | No error found for this certificate or chain. The network resource for this connection has been verified and can be trusted. |
1701 | kMsgCommonCertTrustIsNotTimeValid | This certificate or one of the certificates in the certificate chain is not time valid. The system time on your endpoint may be incorrect, the certificate may have expired, or the time of the system that signed the certificate might have been incorrect. Verify that the clock on your computer is accurate. If your computer clock is accurate, then network resource for this connection cannot be verified. Contact your network administrator. |
1702 | kMsgCommonCertTrustIsNotTimeNested | Certificates in the chain are not properly time nested.This message indicates that the certificate chain is corrupted or otherwise unreliable. The network resource for this connection cannot be verified. Contact your network administrator. |
1703 | kMsgCommonCertTrustIsRevoked | Trust for this certificate or one of the certificates in the certificate chain has been revoked.The network resource for this connection cannot be verified. Contact your network administrator. |
1704 | kMsgCommonCertTrustIsNotSignatureValid | The certificate or one of the certificates in the certificate chain does not have a valid signature. The network resource for this connection cannot be verified. Contact your network administrator. |
1705 | kMsgCommonCertTrustIsNotValidForUsage | The certificate or certificate chain is not valid for its proposed usage. This status message indicates that the certificate is not properly enabled for use in the current application. The network resource for this connection cannot be verified. Contact your network administrator. |
1706 | kMsgCommonCertTrustIsUntrustedRoot | The certificate or certificate chain is based on an untrusted root.The network resource for this connection cannot be verified. Contact your network administrator. |
1707 | kMsgCommonCertTrustRevocationStatusUnknown | The revocation status of the certificate or one of the certificates in the certificate chain is unknown. Before accepting a certificate, the system must make sure that the certificate has not been revoked. The system cannot verify that the certificate is valid. Contact your network administrator. |
1708 | kMsgCommonCertTrustIsCyclic | One of the certificates in the chain was issued by a certificate authority that the original certificate had certified. The system cannot verify that the certificate is valid. Contact your network administrator. |
1709 | kMsgCommonCertTrustInvalidExtension | One of the certificates has an extension that is not valid. The system cannot verify that the certificate is valid. Contact your network administrator. |
1710 | kMsgCommonCertTrustInvalidPolicyConstraints | The certificate or certificate chain has a policy constraints extension. The system cannot verify that the certificate is valid. Contact your network administrator. |
1711 | kMsgCommonCertTrustInvalidBasicConstraints | The certificate or certificate chain has a basic constraints extension. The system cannot verify that the certificate is valid. Contact your network administrator. |
1712 | kMsgCommonCertTrustInvalidNameConstraints | The certificate or one of the certificates in the certificate chain has a name constraints extension that is not valid. The system cannot verify that the certificate is valid. Contact your network administrator. |
1713 | kMsgCommonCertTrustHasNotSupportedNameConstraint | The certificate or one of the certificates in the certificate chain has a name constraints extension that contains unsupported fields. The system cannot verify that the certificate is valid. Contact your network administrator. |
1714 | kMsgCommonCertTrustHasNotDefinedNameConstraint | The certificate or one of the certificates in the certificate chain has a name constraints extension and a name constraint is missing for one of the name choices in the end certificate. The system cannot verify that the certificate is valid. Contact your network administrator. |
1715 | kMsgCommonCertTrustHasNotPermittedNameContraint | The certificate or one of the certificates in the certificate chain has a name constraints extension, and there is not a permitted name constraint for one of the name choices in the end certificate. The system cannot verify that the certificate is valid. Contact your network administrator. |
1716 | kMsgCommonCertTrustHasExcludedNameConstraint | The certificate or one of the certificates in the certificate chain has a name constraints extension, and one of the name choices in the end certificate is explicitly excluded. The system cannot verify that the certificate is valid. Contact your network administrator. |
1717 | kMsgCommonCertTrustIsPartialChain | The certificate chain is not complete.The system cannot verify that the certificate is valid. Contact your network administrator. |
1718 | kMsgCommonCertTrustCtlIsNotTimeValid | A Certificate Trust List used to create this chain was not time valid. The system cannot verify that the certificate is valid. Contact your network administrator. |
1719 | kMsgCommonCertTrustCtlIsNotSignatureValid | A Certificate Trust List used to create this certificate chain did not have a valid signature. The system cannot verify that the certificate is valid. Contact your network administrator. |
1720 | kMsgCommonCertTrustCtlIsNotValidForUsage | A Certificate Trust List used to create this chain is not valid for this usage. The system cannot verify that the certificate is valid. Contact your network administrator. |
1725 | kMsgCommonCertTrustIsOfflineRevocation | The revocation servers for end certificate or its chain certificates are offine. Try the operation again. If the problem persists, contact your network administrator. |
1726 | kMsgCommonCertTrustNoIssuanceChainPolicy | The end certificate does not any issuance policy. The system cannot verify that the certificate is valid. Contact your network administrator. |
1727 | kMsgCommonCertTrustIsExplicitDistrust | The end certificate is explicitly not trusted. The system cannot verify that the certificate is valid. Contact your network administrator. |
1728 | kMsgCommonCertHasNotSupportedCriticalExt | The end certificate has a unsupported critical extension. The system cannot verify that the certificate is valid. Contact your network administrator. |
1730 | kMsgCommonCertTrustPulseCertificateError | Long-desc=Certificate Error0 |
1731 | kMsgCommonCertTrustPulseAuthServerIdentityNotFound | Authentication server not trusted. Authentication server identity not found in client's "Trusted Server List". Contact your network administrator. |
1732 | kMsgCommonCertTrustPulseDoesntMatch | The certificate name does not match the server you are trying to connect to. All certificates contain the name of the server to insure that your connection has not been compromised. If you are accessing a server with a different name, this warning will appear. If you are in a location where it is possible that your network connection is compromised, then please contact your administrator to make sure that the server thumbprint is correct. |
1733 | kMsgUISmartcardPinError | Incorrect PIN. Please be careful when re-entering the PIN because if you exceed the retry count you will lock the token. |
1734 | kMsgUISmartcardBlockedError | Smartcard blocked. Please contact the administrator for unblocking the smartcard. |
1950 | kMsgIntegrationAMStatusAutoConnect | Auto connection in progress . The network is attempting to connect automatically based on configuration settings. |
1951 | kMsgIntegrationAMStatusCancellingConnect | Cancelling connection . Cancelling the attempt to connect the network. |
1952 | kMsgIntegrationAMStatusLinkSensed | Medium detected. The physical network medium has been detected. |
1953 | kMsgIntegrationAMStatusLinkConnecting | Connecting to medium . Attempting to connect to the physical network medium. |
1954 | kMsgIntegrationAMStatusLinkConnected | Connected to medium. Connected to the physical network medium. |
1955 | kMsgIntegrationAMStatusWaitingForKey | Waiting for network key . Waiting for the user to input the network configuration key. |
1956 | kMsgIntegrationAMStatusWaitingForCredentials | Waiting for user credentials . Waiting on the user to input their login credentials. |
1957 | kMsgIntegrationAMStatusAuthenticating | Authenticating . Attempting to authenticate the user credentials with the network. |
1958 | kMsgIntegrationAMStatusReauthenticating | Retrying authentication . Attempting to authenticate the user credentials with the network again. |
1959 | kMsgIntegrationAMStatusDetectingVenue | Detecting venue . Detecting network venue. |
1960 | kMsgIntegrationAMStatusWaitingForUserConsent | Waiting for user consent . Waiting on the user to accept a consensual agreement. |
1961 | kMsgIntegrationAMStatusDetectingInternet | Detecting Internet . Attempting to detect the Internet on the network. |
1962 | kMsgIntegrationAMStatusLoggingOff | Logging off . Logging the user out of the network. |
1963 | kMsgIntegrationAMStatusLoggedOff | Logged off. The user is logged off of the network. |
1964 | kMsgIntegrationAMStatusLinkDisconnecting | Disconnecting from medium . Disconnecting from the physical network medium. |
3000 | kMsgPCLConnected | Connected. Pulse connected to the server. |
3001 | kMsgPCLInvalidParameter | Invalid arguments. Invalid arguments have been specified. |
3002 | kMsgPCLConnectError | Connection error. Connection error. |
3003 | kMsgPCLConnectedWithError | Connected with error. Pulse connection established with error. |
3004 | kMsgPCLConnectedNotExist | connection does not exist. connection does not exist. |
3005 | kMsgPCLCancelled | Cancelled. Pulse connection cancelled by user. |
3006 | kMsgPCLCertError | Invalid client certificate. Invalid client certificate. |
3007 | kMsgPCLTimeout | Timeout. Pulse connection timeout. |
3008 | kMsgPCLNoUserConnection | User connection not allowed. Pulse connection has failed, user connection not allowed. |
3009 | kMsgPCLNoPolicyOverride | Policy override not allowed. Pulse connection has failed, policy override not allowed. |
3010 | kMsgPCLNotRunning | Pulse is not running. Pulse is not running. |
3011 | kMsgPCLDisconnected | Pulse disconnected. Pulse disconnected. |
3012 | kMsgPCLExited | Pulse has exited. Pulse has exited. |
3020 | kMsgPCLAlreadyConnected | Already connected. Pulse is already connected to the server. |
3021 | kMsgPCLAlreadyDisconnected | Already disconnected. Pulse is already disconnected from the server. |
3022 | kMsgPCLSuspended | Suspended. Connection has been suspended. |
3023 | kMsgPCLAlreadySuspended | Already suspended. Connection is already suspended. |
3024 | kMsgPCLResumed | Resumed. Connection has been resumed. |
3025 | kMsgPCLInvalidActionForConnState | Invalid operation for current connection state. Operation cannot be performed during current state of the connection. |
3100 | kMsgPCLGenericError | Unexpected error. Unexpected error. |