Upgrade Instructions

Upgrade Paths

The following table describes the tested upgrade paths.

Release

Description

9.1Rx

You can upgrade directly to 9.1R12.

9.0Rx

You can upgrade directly to 9.1R12.

5.3Rx

You can upgrade directly to 9.1R12.

For a Pulse SAM connection, you cannot upgrade to 9.1Rx from a pre-9.0R3 build. To upgrade, use a web browser. Also, on a Windows 7 machine, you cannot establish the Pulse SAM connection with pre-9.1R1 PCS.

From 9.1R3 release onwards, Network Connect (NC) client and Windows Secure Application Manager (WSAM) client are not supported.

Client upgrades are not supported to or from beta releases.

To run Pulse Secure Desktop Client version 5.3R1 or later under Windows 7, the host must contain a March 10, 2015 Windows 7 Update to be able to properly accept and verify SHA2-signed binaries. This Windows 7 update is described at https://support.microsoft.com/en-us/kb/3033929. If this update is not installed (in other words, if a Windows 7 host has not received an Operating System update since March 10, 2015), Pulse Client 5.3R1 and later operates with reduced functionality (see PRS-337311). As a general rule, we recommend that client devices are kept current with the latest Operating System updates to maximize security and stability.