Pulse Client for Windows

The Pulse Client for Windows user interface (see figure) lists the deployed Pulse Client connections. Each connection is a set of properties that enables network access through a specific Ivanti server. The user can expand a connection to see more details about the connection.

From 5.3R2, Pulse Client connects to PSA device through proxy at the first attempt and then try connecting directly upon failure.

VPN Connection Details

To view the VPN connection details dialog:

1.Select the VPN connection from the list of connection items.

2.Click File --> Connections --> Advanced Connection Details, or Right click the selected connection to get the context menu, refer to the following figure.

The Advanced Connection Detail information window will not update automatically. For example, the session time remaining shows how much time remains when you open the dialog. To update advanced detail information, click Refresh or click the check box labeled automatically refresh.

The Advanced Connection Details window gives the following information

Field Name

Description

Session time remaining

The duration that the current VPN session will remain active before credentials must be re-entered or the session manually extended.

Session Duration

The duration elapsed for the session.

Tunnel type

This describes that the connection is a VPN tunnel.

VPN type

The protocol used to create the tunnel (SSL or ESP).

Assigned IPv4

The IPv4 address assigned to the Pulse virtual adapter.

Bytes in

Number of bytes received through the tunnel.

Bytes out

Number of bytes sent through the tunnel.

Connection Source

This describes how the Pulse client received the connection entry:

If the value is Preconfigured, then the connection entry came from a Connection Set that was downloaded from a gateway.

And if the value is Dynamic, then it means that the connection entry was resulted from launching the Pulse client by connecting a web browser to an Ivanti gateway and pressing the "Start" button on the web page

PSAM Connection Details

To view the PSAM Advanced Connection Details dialog:

1.Select the PSAM connection from the list of connection items.

2.Click File --> Connections --> Advanced Connection Details, or right click the selected connection to get the context menu, refer to the following figure.

The Advanced Connection Detail information will not update automatically. For example, the session time remaining shows how much time remains when you open the dialog. To update advanced detail information, click Refresh or click the check box labeled automatically refresh.

The Advanced Connection Details window gives the following information:

Field Name

Description

Session time remaining

The duration that the current VPN session will remain active before credentials must be re-entered or the session manually extended.

Session Duration

The duration elapsed for the session.

Tunnel type

This describes that the connection is a port/application mapping through SAM (Secure Access Manager).

VPN type

The protocol used to create the tunnel (SSL or ESP).

Bytes in

Number of bytes received through the tunnel.

Bytes out

Number of bytes sent through the tunnel.

PSAM Application Details

1.Select the PSAM connection from the list of connection items.

2.Click File --> Connections --> Application Details, or right click on the selected connection to get the context menu, refer to the following figure.

PSAM Session Details

To view the PSAM Session Details dialog:

1.Select the PSAM connection from the list of connection items.

2.Click File --> Connections --> SAM Session Details, or right click the selected connection to get the context menu, refer to the following figure.

The PSAM Session Details window gives the following information:

Field Name

Description

Application

The name of the application running in the active session.

Status

The status of the application in the session.

Protocol

The protocol used for the session.

Sent

Number of bytes sent in the established session.

Received

Number of bytes received in the established session.

Destination

The target used by the application.

Pulse Client also displays a system tray icon that provides connection status, and can allow the user to connect and disconnect and enables quick access to the program interface. One tray icon provides status for all active connections.

Typically, the network administrator defines and deploys the Pulse Client connections but you can also enable users to define, edit, and remove their own connections.

Indicator

Description

Connected.

 

Connecting.

 

Connected with limitations

 

Connection attempt failed.

 

Connection suspended.

 

Connected to the local network but no Internet access available. Public WiFi locations often deploy a captive portal that requires the user to enter authentication information or to accept terms of service before network access is granted. Pulse Client detects the presence of captive portals and does not initiate a connection to a Ivanti server until Internet access is granted.

Pulse Client supports the Federal Information Processing Standard (FIPS), which defines secure communication practices for the U.S. government. If FIPS is enabled on the endpoint, "FIPS On" appears near the bottom the Pulse Client window.

A single system tray icon indicates the status of all active Pulse Client connections. You can right-click the system tray icon to control Pulse Client connections, to open the Pulse Client interface, or to exit from Pulse Client. The following table shows the connection status indicated by the system tray icon.

Indicator

Description

 

No connection

 

Connecting. A connection stays in this state until it fails or succeeds.

 

Suspended

 

Connected with issues

 

Connection failed

 

Connected

 

Connected to the local network but no Internet access available. Public WiFi locations often deploy a captive portal that requires the user to enter authentication information or to accept terms of service before network access is granted. Pulse Client detects the presence of captive portals and does not initiate a connection to a Ivanti server until Internet access is granted.