Configuring Domain Discovery and Email-based Authentication

Overview

The email discovery service uses the domain in user's email to discover the right PWS / PCS to connect, and requires the user just to enter the email address to enroll or authenticate and access the resources.

The email discovery service runs in the cloud environment. It works with iOS and Android mobiles and requires PWS / PCS servers.

To set up the Auto-Discovery experience, you will need to contact Pulse Secure Technical support through DevOps ticket. After the required information is provided (and validated), Technical Support will enable the Auto-Discovery experience for your Email Domain.

The process is as follows:

1.The customer calls Support to request an email discovery service.

2.The customer must provide the following details: PWS domain, PCS URL and email domain.

3.Support raises a DevOps ticket.

4.DevOps sets up an email account.

5.The customer then uses the email to authenticate and access the resources.

Adding a Customer

When you receive a request for setting up domain discovery service, use the Domain Discovery Service page to add the customer details.

1.Log in to Pulse One using super admin credentials.

2.In the Domain Discover Service page, select the Customers tab.

3.Click Add Customer.

4.Enter Customer Name and Admin Email.

5.Click Add.

Adding a Domain

After you create the customer for domain discovery service, you must add a domain to the customer.

1.Log in to Pulse One using super admin credentials.

2.In the Customers tab, select the customer to whom you want to provide the domain discovery service.

3.Click Add Domain.

4.In the Add Domain to <customer> page, enter the domain details.

•Domain Name

•Domain Short Name

•Console URL

5.In the Android Configuration:

•Enter PCS Appliance Name and Registration URL.

•Enter PWS Registration URL.

•To select Active Configuration for Android, click the PCS or PWS option.

6.In the iOS Configuration:

•Enter the PCS and PWS details.

•To select Active Configuration for iOS, click the PCS or PWS option.

7.Click Add.

For the client side details about domain discovery service, refer to the following topics in Pulse Secure documentation:

•Android Workspace Onboarding.

•iOS Workspace Onboarding.