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Permissions and prerequisites Exchange Mailbox Tasks

Exchange version on Agent:

Basic requirements:

Exchange Administrator Tools

Account used in Task:

  • Permissions on the Exchange Server(s).

Exchange Server 2003

(not supported by Agent+, only for Agents)

Account used in Task:

  • Mailbox permissions on the Exchange Server(s). You can set up these permissions using the Exchange System Manager.
  • Security role "Exchange Full Administrator".

Installed on Agent:

  • CDOEXM (part of Exchange Management Components).

Exchange Server 2007

(not supported by Agent+, only for Agents)

Account used in Task:

  • Mailbox permissions on the Exchange Server(s). You can set up these permissions using the Exchange Management Console or the Exchange Management Shell.
  • Security role "Exchange Organization Administrators".

Account requirements for the Task Move Exchange Mailbox:

  • Security role "Exchange Server Administrators".
  • Security role "Local Administrators" (on the Agent and on the Exchange server).

Exchange Server 2010 / 2013 / 2016

Account used in Task:

  • Mailbox permissions on the Exchange Server(s). You can set up these permissions using the Exchange Management Console or the Exchange Management Shell.
  • Management role group “Organization Management”.

Other requirements:

  • To use the browse functionality in the Exchange Mailbox Tasks to browse to Exchange Servers and mailbox stores from the Console, the corresponding Exchange Management Tools need to be installed on the computer on which the Console is running.

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