At Ivanti, our core business is to help heighten productivity in your organization. Ivanti Support helps us to achieve this goal, and has been embedded in the core principles of our company since it was founded. Ivanti is dedicated to supporting everyone who uses or wants to use its proven products with Ivanti Support, which elevates our enterprise solutions above and beyond technology.
Support - If you are experiencing difficulties with any of our products, you may find the solution in our Knowledge Base (https://community.ivanti.com/community/all-products/ivantiautomationresoneautomation) or you can contact Ivanti Support directly (http://community.ivanti.com/community/contact-support).
Product Upgrades and Service Releases - To upgrade your product to the latest standard, you can install Product Upgrade Packs and Service Releases from https://community.ivanti.com/community/other/product_downloads/res-downloads.
Solution Assurance - To protect your investment, it is mandatory that you purchase one initial year of Solution Assurance with each license purchase. Solution Assurance unlocks access to Technical Support, Product Updates and Upgrades and the Knowledge Base. Solution Assurance is extended automatically, unless you specify otherwise. For more information: https://success.ivanti.com.