Permissions and prerequisites Query Exchange Mailbox

The Agent(s) running this Task must be able to connect to the specified domain.

Exchange version on Agent:

Basic requirements:

Exchange Administrator Tools

Account used in Task:

  • Permissions on the Exchange Server(s).
  • "Send as" and "Receive as" permissions on the mail store containing the mailbox. (Please note that the Administrator does not have these permissions by default.)

Exchange Server 2003

(not supported by Agent+, only for current Agents)

Account used in Task:

  • Mailbox permissions on the Exchange Server(s). You can set up these permissions using the Exchange Server System Manager.
  • "Send as" and "Receive as" permissions on the mail store containing the mailbox. (Please note that the Administrator does not have these permissions by default.)
  • Security role "Exchange View-Only Administrators".

Installed on Agent:

  • CDOEXM (part of Exchange Management Components)

Exchange Server 2007

(not supported by Agent+, only for current Agents)

Account used in Task:

  • Mailbox permissions on the Exchange Server(s). You can set up these permissions using the Exchange Management Console or the Exchange Management Shell.
  • Security role "Exchange Organization Administrators" or "Exchange View-Only Administrators".

Exchange Server 2010 / 2013 / 2016

Account used in Task:

  • Mailbox permissions on the Exchange Server(s). You can set up these permissions using the Exchange Management Console or the Exchange Management Shell.
  • Membership of the management role group "Organization Management" or "View-Only Organization Management".

Installed on Agent:

  • When filtering by server, Exchange Management Tools need to be installed to be able to browse to Microsoft Exchange servers.