Create, Manage, Move, Export, Disable Exchange Mailbox

With the Exchange Mailbox Tasks, you can perform actions in a consistent manner, without the risk of inconsistencies in the data entered manually in Exchange itself.

  • Use the Tasks Create, Manage and Move to create, manage and move mailboxes on Microsoft Exchange servers.
  • Use the Task Export Exchange Mailbox to export mailboxes on Microsoft Exchange servers to a PST file. This is useful when you want to back up or archive Exchange mailboxes, for example before deleting mailboxes or for legal purposes.
  • Use the Task Disable Exchange Mailbox to disable mailboxes on Microsoft Exchange servers. This will remove all Exchange attributes from the corresponding Active Directory user accounts. The user account itself will be retained. By default, Exchange will retain disabled mailboxes for 30 days. It is possible to reconnect disabled mailboxes to an Active Directory user account within this retention period.

Permissions and prerequisites to create, manage, move or disable Exchange mailboxes

Permissions and prerequisites to export Exchange mailboxes


  • When configuring a Task Create Exchange Mailbox, the User name on the Settings tab is the user logon name (pre-Windows 2000).
  • When configuring a Task Manage Exchange Mailbox to manage mailboxes on Microsoft Exchange Server 2010 or higher, use the E-Mail Addresses tab to add primary and other SMTP e-mail addresses or to remove these e-mail addresses for Active Directory users with existing Exchange e-mailboxes. When using Microsoft Exchange Server 2003 or 2007 (only applicable for legacy Agent) you need to do this by configuring a Task Manage Active Directory User.
    • You can only add e-mail addresses for Active Directory Users with existing Exchange e-mailboxes. When specifying e-mail addresses you can use and combine Windows variables. The options are provided when you right-click the E-mail addresses field, but you can also type them in as required.
    • If you want to remove a primary e-mail address, set another as primary first.
    • By default, any specified e-mail addresses are added to any existing e-mail addresses. To replace existing lists with the list defined in the Task, select Replace all existing SMTP e-mail addresses.
  • When configuring a Task Export Exchange Mailbox, in the PST file name field on the Mail Properties tab, provide a location where the PST file can be stored. Click Browse button to browse to a location. If you specify a location where a PST file of the same name already exists, the old file will be replaced by the new one.

When you configure a Task to change, move, export or disable Exchange mailboxes that match a set of criteria, there is a risk that more Exchange mailboxes are targeted than expected. By selecting the option Fail this Task if the number of items affected exceeds [x], you can create a safety net that prevents undesired results.

Tasks Move Exchange Mailbox that move mailboxes from older versions of Microsoft Exchange Server to Microsoft Exchange Server 2010 or vice versa should only be scheduled on Agents running Microsoft Exchange Server 2010.

  • When configuring a Task Create Exchange Mailbox, you can configure a condition that sets a parameter, and make the Exchange folder in which the mailbox should be created dependent on the surname of the user. The value of the parameter can then determine whether the Task should be executed or skipped.
  • For a Task Export Exchange Mailbox, when you specify %username% in the PST file name, Ivanti Automation will automatically convert this variable to the name of the mailbox user.