Other options
Tracing
To start the Agent in trace mode, start resamad with option –v 3. All trace information will be logged in the file /var/log/resamad.log.
The default trace level is 0 (FATAL).
This level can be changed by editing the TraceLevel node from the /etc/res/resamad.xml file (<TraceLevel>0</TraceLevel>). The available TraceLevels are FATAL = 0, ERROR = 1, INFO = 2, and DEBUG = 3.
Example: If you specify <TraceLevel>2</TraceLevel> in the config file, the agent should log only traces of type FATAL, ERROR and INFO. If all the traces are needed, use <TraceLevel>3</TraceLevel>.
- Fatal errors will always be logged, irrespective of the debug level. Currently, these are errors that may occur due to the communication id or in SSL connections.
- Log files can have a maximum size of 4MB, after which they will be truncated.
Uninstallation
To uninstall an installation package, use the following command on the target machine:
|
Red Hat |
rpm –ev <package name> |
|
SUSE |
rpm –ev <package name> |
|
IBM AIX |
rpm –ev <package name> |
|
Ubuntu |
sudo dpkg –r <package name> |
|
Solaris |
Pkgrm RESagent |
For example:
- rpm -ev res-one-automation-agent (for Agents from version 2015 SR3 and higher)
- rpm -ev res-am-agent (for Agents from version 2015 and lower)
NOTE: If the Agent is not started as a service, the stop service command will not work as this is by design on Linux/Unix systems.
This can cause issues when removing or updating the Agent, because the Agent process (resamad) will not be stopped if it was not started as a service. Make sure that the process it is not running after uninstalling the agent.
Upgrading
To upgrade Agents to a newer version, please uninstall your current version first. This needs to be done manually for each machine:
- Stop the currently-installed Agent using the following command:
Red Hat
/etc/init.d/resamad stop
SUSE
/etc/init.d/resamad stop
IBM AIX
/etc/rc.d/rc2.d/K90resamad stop
Ubuntu
/etc/init.d/resamad stop
Solaris
svcadm disable resamad
- Uninstall the Agent.
- Install the new version.
- Start the new Agent.