Shortcuts

Automatic shortcuts

• Select Replace existing unmanaged shortcuts to ensure that the user's Workspace contains only managed shortcuts, no unmanaged shortcuts to the same application. This setting is only applicable if Windows Shell shortcut creation (see Applications) is set to Merge with unmanaged application shortcuts.
• Create Start Menu Shortcut is enabled by default. Disable this option to exclude the application from the user's Start Menu, and to prevent the user from adding such a shortcut using the Workspace Preferences tool. If the application will be pinned to the Start Menu on Microsoft Windows 10, it is strongly recommended to enable this option.
• Select Allow multiple shortcuts in Start Menu to display more than one shortcut for an executable in the Start Menu on Windows 8 or higher. This can be useful if you want to include, for example, multiple shortcuts to a browser, each pointing to a different URL. The option must be enabled on all shortcuts for the same executable.
  Checking this option may lead to non-default Windows behavior regarding pinned items on the taskbar.
  This option addresses the same issue as the CustomAppUserModelIDs.xml file.
• To determine the behavior of the application If managed shortcut was not used (for example, if an application was started by double-clicking the application's EXE), select Intercept new process and apply configuration to treat the new process like a managed application applying:
  • User Settings
  • Actions
    • Drive and Port Mappings
    • Drive Substitutes
    • Folder Synchronization
    • User Home Directory
    • User Profile directory
    • Printers
    • User registry / policy
    • Execute Command
    • Automation Tasks
    • Environment Variables
  • E-mail Settings
  • Data Sources
  • Application Notification (only for enabled Applications)

Setting the option to Ignore, the process will remain unmanaged. The following limitations apply:

• This option is not supported for virtualized applications such as Microsoft App-V and VMware ThinApp.
• If multiple unmanaged applications are intercepted, they are processed sequentially, not yet asynchronously.
• If any of the following items are configured for the Managed Application, they are ignored when starting unmanaged:
  • Application is disabled
  • Time restrictions
  • Seat Licensing
  • Concurrent Licensing
  • Memory Optimization limits
  • Maximum Instances
  • Required Connection States
  • Dynamic privileges
• The Ivanti Workspace Composer can also intercept unmanaged Citrix published applications and apply configuration. At Administration > Agents, the option to Run Workspace Composer can be set to Automatic for servers running XenApp. If an unmanaged Citrix published application is started it will always be launched by the Workspace Composer. However, if there is a managed application that uses the same process with Intercept new process and apply configuration at If managed shortcut was not used, it will be intercepted. If such a managed application is not present, the unmanaged Citrix published application will be launched without further intervention.

• In the Personalized Start Menu, Desktop and Quick Launch / Pin to taskbar fields, select the automatic placement settings of shortcuts to the application for the user's Start Menu, desktop, and Quick Launch bar/taskbar. For example, this allows you to create mandatory applications in the user's Start Menu. Via the Workspace Preferences tool, users can pin and unpin their non-mandatory application shortcuts.
  • Take no action: No Start Menu, Desktop and/or Quick Launch/taskbar shortcuts will be created automatically.
  • Set voluntary shortcut: This will automatically create the Start Menu, Desktop and/or Quick Launch/taskbar shortcuts, but only once. The user can remove or add the shortcuts again.
    • If you change this setting to Take no action, and the user previously removed the voluntary shortcut, the shortcut will not be placed back.
    • If you change this setting to Take no action, and the user kept the voluntary shortcut, the shortcut will remain pinned to the Start Menu, desktop and/or Quick Launch bar/taskbar.
  • Set mandatory shortcut: This will recreate the Start Menu, Desktop and/or Quick Launch/taskbar shortcuts each time the user starts a new session.
    • If you change this setting to Take no action, the shortcut will be removed from the Start Menu, desktop and/or Quick Launch bar/taskbar.
• The option Pin to Start Menu, determines whether voluntary, mandatory or no application shortcuts are pinned in the user's Start Menu. This option is only applicable to Microsoft Windows 7, 2008 and 2008 R2.
  On the Pin to Start Menu tab in the Workspace Preferences tool, users can pin and unpin their non-mandatory application shortcuts.
  • Take no action: No application shortcut will be pinned to the user's Start Menu.
  • Set voluntary shortcut: This will automatically create the application shortcut in the user's Start Menu, but only once. Users can remove or add the application shortcuts again.
    • If you change this setting to Take no action, and the user previously removed the voluntary shortcut, the shortcut will not be placed back.
    • If you change this setting to Take no action, and the user kept the voluntary shortcut, the shortcut will remain pinned to the Start Menu.
  • Set mandatory shortcut: This will recreate the application shortcut in the user's Start Menu each time the user starts a new session.
    • If you change this setting to Take no action, the application shortcut will be removed from the Start Menu.

Tile

Workspace Control can manage tiles in user sessions running on Microsoft Windows 8.1 / 2012 R2 / 10.

• Pin to Start - select the automatic placement settings of tiles for the application on the user's Start screen:
  • Take no action: No tile will be created automatically on the Start screen.
  • Set voluntary tile: This will automatically create the tile on the Start screen, but only once. The user can remove or add the tile again. The tile will be displayed at the end of the Start screen unless a Group name is specified.
    • If you change this setting to Take no action, and the user previously removed the voluntary tile, the tile will not be placed back.
    • If you change this setting to Take no action, and the user kept the voluntary tile, the tile will remain pinned to the Start screen.
  • Set mandatory tile: This will recreate the tile on the Start screen each time the user starts a new session. The tile will be displayed at the end of the Start screen unless a Group name is specified.
    • If you change this setting to Take no action, the tile will be removed from the Start screen.
• Tile size - select the size of the tile as it should be displayed on the Start screen:
  • Medium: the tile is displayed as a medium sized square on the Start screen.
  • Small: the tile is displayed as a small sized square on the Start screen.

If a user changes the size of a mandatory tile, but leaves it in its original group, then the changed size will be maintained.

• Group name - specify the group the tile should be added to on the Start screen. If the group does not exist, it will be created.
  • If no group is specified, the tile will be added to the end of the Start screen.