Prerequisites

Prerequisites
Software	The following Workspace Control installation file, available for download at the downloads section of the Ivanti Community: Ivanti Workspace Control Installer [version].exe - This is an installation package that contains the MSI files for the Workspace Control components. Individual components can be extracted from the installer and are also available for download. If you want to use the Relay Server, separate installation files are required. The installation of Relay Server requires Microsoft .NET Framework 4.7.2 or higher. For more information, please refer to the document Getting Started with Workspace Control Relay Servers.
Software installed on Agent	A supported operating system. See the Compatibility Matrix. Microsoft .NET Framework 4.7.2 or higher (4.6 or higher for Workspace Control 10.2.x and earlier). Microsoft .NET Framework 4.7.2 Client Profile or higher when using User Setting caching (4.6 or higher for Workspace Control 10.2.x and earlier).
Hardware	Each full installation of Workspace Control requires approximately 125 MB of hard disk space for the application files. This does not include the data stored in the local cache. The hard disk space required for cached data entirely depends on the configuration of your Workspace Control environment. Each Console-only installation of Workspace Control requires approximately 50 MB of hard disk space. These installations do not require any additional disk space for the local cache. Each Agent-only installation of Workspace Control requires approximately 75 MB of hard disk space. The memory needed for the Workspace Control Agent depends on the configuration. For example, in an environment with applications enabled and 100 authorized files configured, the Agent needs around 27 MB of memory during a normal user session (applications are running, other applications are started and stopped again). Each Agent requires drive space on the home drive for storing Workspace Control settings. As User Settings are stored in the same location, this amount increases if User Settings are available to the user. The required amount of space then depends on the size of the stored User Settings. All Workspace Control settings, including User Settings, are compressed when stored.
Database	A supported database. See the Compatibility Matrix.

Database prerequisites
Microsoft SQL Server	Mixed Mode authentication (only when using SQL Server login for Authentication) MDAC 2.6 or later on all Agents A named SQL Server System Administrator login ID If the Force protocol encryption option is enabled: Microsoft Native Client for SQL Server or Microsoft OLE DB driver for SQL Server
Microsoft SQL Azure	Microsoft Windows Azure credentials Microsoft Native Client for SQL Server or Microsoft OLE DB driver for SQL Server on all Agents connecting directly to the Datastore
Oracle	Oracle DBA credentials Oracle database drivers on all Agents connecting directly to the Datastore
MySQL	MySQL DBA credentials MySQL ODBC driver on the database server and on all Agents connecting directly to the Datastore

For Microsoft SQL Server and Microsoft SQL Azure:

If you have the option Always On Failover Cluster Instances enabled (High-Availability solution), in case a failover to a secondary database happens, (global) objects in the Management Console are displayed with a blue icon with an “i” inside. This means the objects have read-only access to the database at that moment.
More information about the Microsoft OLE DB driver is available at the following link:
https://docs.microsoft.com/en-us/sql/connect/oledb/oledb-driver-for-sql-server
The registry setting useMSOLEDBSQL can configure the Workspace Control Console to not use the Microsoft OLE DB Driver for SQL Server when connecting to the Datastore. For more details, see useMSOLEDBSQL.