Ivanti Support

At Ivanti, our core business is to help heighten productivity in your organization. Support helps us to achieve this goal, and has been embedded in the core principles of our company since it was founded. Ivanti is dedicated to supporting everyone who uses or wants to use its proven products with Ivanti Support, which elevates our enterprise solutions above and beyond technology.

Support - If you are experiencing difficulties with any of our products, you may find the solution in our Knowledge Base or you can contact Ivanti Support directly.

Community - Ivanti invites you to become part of the Ivanti Community to share best practices and tips with fellow IT professionals, find solutions and more.

Product Upgrades and Service Releases - To upgrade your product to the latest standard, you can install Product Upgrade Packs and Service Releases from the Product Downloads section of the Ivanti Community.

Previous versions of Workspace Control and their corresponding Release Notes are also available on the Product downloads section on the Ivanti Community.

Solution Assurance - To protect your investment, it is mandatory that you purchase one initial year of Solution Assurance with each license purchase. Solution Assurance unlocks access to Technical Support, Product Updates and Upgrades and the Knowledge Base. Solution Assurance is extended automatically, unless you specify otherwise. Contact Ivanti Support for more information.

Product Area - Product downloads or useful configuration and troubleshooting guides are available in the Workspace Control Product Area.

Compatibility Matrix - Details on supported operating systems and other technologies, such as database systems, directory services, and third-party software, are included in the Administration Guide, under the Compatibility Matrix for Workspace Control page.
A list of no longer supported features and third-party products is also available and it is found in the Feature Deprecation in Workspace Control page.

Upgrade Guide - Information on how to upgrade from older versions of Workspace Control to version 10.2 or higher is available in the Workspace Control Upgrade Guide KB article on Ivanti Community.

Antivirus Best Practices - Information on antivirus exclusions required for Workspace Control is available in the Workspace Control Antivirus Best Practices KB article on Ivanti Community.

Workspace Control Ideas - Vote for new ideas or submit your own ideas for Workspace Control at Ivanti Ideas for Workspace Control.