Upgrading Workspace Control

You can keep your version of Workspace Control up to date by installing the latest Upgrade Packs, that contain new functionality, enhancements of existing functionality, and resolved issues.

For the upgrade to Workspace Control version 10.18.99.0 (Early Access), please use the Shield API guide. It contains information that is critical for a successful upgrade.

When installing an upgrade pack of Workspace Control, Release Notes of current and previous versions are available in the Console under the menu Help.

Solution Assurance

The upgrade packs require Solution Assurance — a service that you can buy from Ivanti, based on a yearly subscription. Solution Assurance entitles you to technical support, product upgrades, and access to the Knowledge Base. For more information, visit Ivanti Community.

When you buy Workspace Control, Solution Assurance is automatically included for one year. After that first year, your Solution Assurance subscription is automatically renewed, unless you cancel it. For more information, please contact the Sales department.

If you are entitled to Solution Assurance, you can download Upgrade Packs. Here, you can also download general and technical documents about Workspace Control.