Configure service versioning

In the Management Portal at Setup > Service Versioning, configure a change history for your services. With Service Versioning, you can gain more transparency on service changes: you can track a history of changes for each service, organize these revisions in a logical way, and gain detailed information on what changes were made, by whom, when and why. For example, this is very beneficial in organizations with multiple administrators, where a team of people may change the same services.

In addition, service versioning allows you to roll back services to previous versions. This improves service management in general and makes it easier to revert service changes that led to unexpected or undesired results. Before you roll back a service to a previous version, you can compare service configurations. This allows you to validate if the version that you want to roll back to is the correct one. If necessary, you can then make any changes to the service configuration of the previous version, and save the changes to make the rollback effective. You can view service versions and roll back to previous versions from the Versions tab of the service page.

Configuration

Field

Explanation and Tips

Enable service versioning

Enable versioning for all services in your environment.

  • The service page shows the current version number of the service. If you make any changes to the service, this number is automatically incremented.
  • The service page shows the Versions tab. This tab gives an overview of all previous versions of the service. Each previous version contains a rollback button. Click the button to compare the configuration of this version with the current version of the service before you decide whether to roll back to this version.

Version comment

Specify if administrators need to write a comment for each update they make to a service. This is useful to keep track of what was changed to a service and why, and to meet the compliance rules of your organization.

See also

Was this article useful?    

The topic was:

Inaccurate

Incomplete

Not what I expected

Other