Supported mappings in the "Set Service Attribute" action

Add the Set Service Attribute action to assign a different value to an existing service attribute. If you select the option Attribute of another service, you can set the value of the service attribute of another service. The table shows all supported mappings:

Destination

Source

Value

Text

Text

Text value.

 

Password

Unmasked password in clear text.

 

Table

Selected table row as a text string: Semicolons separate the values and pipes indicate a new row (e.g. ID1;User1;Description1|ID2;User2;Description2).

 

List

Selected list value in the service attribute.

 

Organization

Organizational context item's GUID.

 

Date

Date in the format YYYYMMDD (e.g. 20170102).

 

Datetime

UTC date time in the format YYYYMMDDhhmmss (e.g. 20170102213852).

 

Checklist

Value of the checklist attribute as a text string: Semicolons separate the values and pipes indicate a new row (e.g. Label1;Value1;State1|Label2;Value2;State2).

Password

 

No mappings supported.

Table

Text

Text value. This must match the table format. If not, the action fails - this is shown in the trace file of the Transaction Engine as a warning.

 

Table

Table of the service attribute of the current service. This must match the table format of the service attribute of the other service. If not, the action fails - this is shown in the trace file of the Transaction Engine as a warning.

List

 

No mappings supported. You can only select values from the destination attribute.

Organization

 

No mappings supported.

Date

Text

Date in the format YYYYMMDDhh (e.g. 2017010221).

 

Date

Date of the service attribute.

 

Datetime

Date of the service attribute. The time notification is ignored.

Datetime

Text

Text value. This must match the datetime format. If not, the action fails - this is shown in the trace file of the Transaction Engine as a warning.

 

Datetime

Date time value of the service attribute.

Checklist

Text

Text value. This must match the checklist format. If not, the action fails - this is shown in the trace file of the Transaction Engine as a warning.

 

Checklist

Checklist of the service attribute of the current service. This must match the format of the service attribute of the other service. If not, the action fails - this is shown in the trace file of the Transaction Engine as a warning.

 

File

Value of the service attribute of the current service.


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