Configure a default language of the Web Portal

The language in which the Web Portal starts up depends on the user's regional settings of the operating system or the language settings of the Internet browser. However, you can force the Web Portal to start up with a default language, for example to comply with the communication policies of your organization. Users who sign in to the Web Portal can still change the language, but it reverts to the default language the next time they sign in.

You can set the following values:


  1. Open the WebPortal.config file of the Web Portal in e.g. Notepad. By default, this file is located at: C:\Program Files (x86)\RES Software\IT Store\Web Portal\Config.
  2. Add the node <application> </application> in the node <webPortalConfiguration> </webPortalConfiguration>.
  3. In the <application> node, add the attribute forceDefaultLanguage="en-GB" (or your language preference).
  4. Save the file.

You can set a mandatory default language by changing the value of the attribute forceDefaultLanguage.


This is an example of a part of the WebPortal.config file with the default language:

<?xml version="1.0" encoding="UTF-8"?>

<application forceDefaultLanguage="en-GB"></application>

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