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About Service Pack Groups

Ivanti Patch for Windows provides the ability for agents to use a service pack group to deploy a particular set of service packs.

Example 1:  Suppose Company A has a patch approval process under which they've certified four service packs as being mandatory for their organization. They do not want to deploy any patches, just the four service packs. They also want to be able to receive compliance reports. By creating a service pack group they can deploy only the specified service packs and receive a variety of deployment reports.

Example 2:  Suppose you identify a certain service pack as being critical for your organization. You can create a service pack group that contains just this service pack. When your agents perform a deployment, the only service pack that will be deployed will be the service pack defined in the group.

For information on implementing and using service pack groups, see Creating and Editing a Service Pack Group and Creating and Configuring a Patch Task.

Notes About Service Pack Groups

Service pack groups apply only to agents and not to agentless deployments.

Agent-based service pack deployments are tracked the same way as any other agent activity. See Monitoring Agents for details.

If an agent machine is missing multiple service packs, only one service pack will be installed at a time. Ivanti Patch for Windows Agent will begin by initiating the download of all missing service packs. Operating system service packs are downloaded at a higher priority, but whichever service pack is available first is the one that is first installed. After that service pack is successfully installed, the machine is restarted, rescanned, and the process is repeated until all service packs are deployed or until the daily limit is reached.

The downloads occur in the background using idle bandwidth not being used by other applications on the agent machine. Foreground tasks such as Web browsing are not affected by the service pack download process.

The number of service packs that can be deployed in one day is defined by the Limit deployments (per day) option on the agent patch task.

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