Contacting the Mobile Device

This section provides information about connecting to a mobile device and viewing device location. The following tasks are available from the Mobile Device Details page:

• Pinging Mobile Devices
• Sending a Message to a Device User
• Updating a Mobile Device
• Chatting with a Device User
• Wiping a Mobile Device

Note:   The Registry Explorer, File Explorer, and Process Manager icons available on the Mobile Device Details page are only available when the mobile device has a licensed Remote Control client.

 

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