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> Administration > Managing User Accounts > Creating User Groups

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View the current version of the User Guide.

Creating User Groups

In addition to individual user accounts, you can create user groups. Users assigned to a user group will have permissions for all areas associated with that user group in addition to the permissions granted for their individual accounts.

For convenience, there are default user groups created, including:

Software Admin

Help Desk

Network Admin

These user groups are set with a series of default permissions. You can edit the permissions for the groups to suit your needs or create a new user group.

To create a new user group:

1.Click Tools > System Users.

The User Management page appears.

2.In the Users panel, click New.

3.The Create User dialog box appears. Click User Group.

The Add/Modify User page appears.

4.Configure the settings and permissions for the group. Group Name, Type, and User Home  are required fields.

5.In the Group User List panel, select the checkboxes next to the names of the users who will be assigned to the user group.

6.If it is a Normal group, assign permissions now or an Administrator can modify permissions later. For more information, see Assigning User Permissions.

7.Save your changes.

To view/edit the users in a user group:

1.Click Tools > System Users.

The User Management page appears.

2.In the Users panel, click the name of the user group you want to view.

The users assigned to the group are listed in the Group User List panel. To add a user to the group, select the check box next to the username in the Group User List panel.

3.Save your changes.

To view the user groups that a specific user is assigned to:

1.Click Tools > System Users.

The User Management page appears.

2.In the Users panel, click the name of the user you want to view.

The user groups the user is assigned to are listed just above the Permissions panel.


This page refers to an older version of the product.
View the current version of the User Guide.

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