Scheduled Update

A scheduled update is when the mobile device server is configured to contact mobile devices at a specific time and send any available updates.

Scheduled updates are configured in the mobile device server profile. Once you configure the schedule from the Avalanche Console and update the mobile device server, the server will update your mobile devices according to the settings.

When you configure a mobile device server update, you have the following options:

• Event Type. You can select a one-time event, a recurring event, or a post-synchronization event. A post-synchronization event will take place after each synchronization between the Enterprise Server and the mobile device server. This ensures that each time the Server is updated, the devices are as well.

• Time Constraints. You can set the start time and, if desired, the end time for the event.

• Allow the mobile device user to override the update.When this option is enabled, the mobile device user is prompted when the update is scheduled to occur and has the option to decide when the installation takes place. If this option is enabled, the user can select to install the update immediately or delay the installation by minutes, hours or days.

• Delete orphaned packages during the update. When this option is enabled, packages that have been orphaned are removed from the device. A package is considered orphaned if it has been deleted from the Avalanche Console, if the software collection it belongs to has been disabled, or if the package has been disabled.

• Force package synchronization during the update. When this option is enabled, the mobile device server verifies the existence and state of each file of each package individually rather than consulting the meta-file, which would normally provide information on those files.

To schedule a profile-specific device update:

1  From the Profiles tab, click the name of the mobile device server profile.

2  Click Edit.

3  In the Device Update Schedule panel, click New.

The New Device Server Update dialog box appears.

4  Select the event type. If you select Recurring Event, use the drop-down list to select whether the update occurs on either a daily or weekly basis. If you select Weekly from this list, a second list becomes active, allowing you to select the day on which the update occurs.

5  Use the text boxes to provide a start date and start time.

6  If desired, enable the Stop if not completed by date option and set a stop time.

7  Enable the other update options as desired.

8  Click OK.

If you are using Avalanche SE, the mobile device server is updated with the changes. If you are using Avalanche MC, you must deploy the changes to the server.

Many mobile devices incorporate a sleep function to preserve battery life. If a device is asleep, you must “wake” it before it can receive a server-initiated (pushed) update from Avalanche. Wake-up capability is dependent on the type of wireless infrastructure you are using and the mobile device type. Contact your hardware and/or wireless provider for details.