When you are connected to a device, Remote Control has several tools to help you control the device. These tools include:
• Soft Reset. Forces a warm boot on the device. When you reset the device, the Remote Control connection is terminated.
• Suspend. Puts the mobile device in a suspended (sleep) state. When you suspend the device, the Remote Control connection is terminated.
• Clearing Client Settings. Clears changes to the Remote Control settings that the device user may have set.
To use the device tools:
1 Click the Device tab.
2 From the Tools menu, select the tool you want to use.
If you select Soft Reset or Suspend, the connection session is terminated.
If you select Clearing Client Settings, any Remote Control settings changed by the device user are reset.
Was this article useful?
The topic was:
Inaccurate
Incomplete
Not what I expected
Other