Configuring Client Settings from the Mobile Device

Before you can configure client settings from the mobile device, you must enable the Allow Client Configuration option from the Remote Control Console (in the Client tab of the Client Setup page). This allows the mobile device user to configure the connection type, policy notification, and password, as well as whether the device is allowed to sleep while connected. If you disable the Allow Client Configuration option, the mobile device user will not be allowed to access the client information on the mobile device.

For more information about enabling the Allow Client Configuration option and the configurations available, see Editing the Remote Control Package.

Once you have configured the options from the device, the client no longer accepts configuration changes from Avalanche. In order to push settings to the device from Avalanche again, you should disable the Allow Client Configuration option or use the Clearing Client Settings option.

The following settings are configurable from the device:

Connection Type

Select to use either TCP/IP or ActiveSync to connect to mobile devices.

Policy

Select how Remote Control notifies the mobile device user that Remote Control is establishing a connection.

Silent indicates that the user will not be notified.

Notify indicates that the user will see a text window on his device letting him know that a connection has been established.

Prompt-Allow will provide the user with a prompt to allow or deny the connection. If the user does not respond, the connection will be allowed.

Prompt-Deny will provide the user with a prompt to allow or deny the connection. If the user does not respond, the connection will be denied.

Policy Seconds

Select how long the notification or prompt will be displayed. If you selected Prompt-Allow or Prompt-Deny, this is the number of seconds Remote Control will wait before establishing or denying the connection.

Password

A password to require Remote Control users to provide a password before connecting to a mobile device.

Allow Sleep while connected

Allows the mobile device to enter sleep mode while connected to Remote Control. If you do not enable this option, Remote Control will not allow the mobile device to enter sleep mode while connected.

To configure client settings from the mobile device:

1  Launch the Remote Control application on the mobile device.

2  Tap File > Configure.

The Configure dialog box appears.

If the Allow Client Configuration option is not enabled from the Remote Control Console, the Not Available dialog box appears. The device user cannot access client settings.

3  Configure the settings as desired.

4  Click OK.

The Remote Control Client is updated with the new settings.

 


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