A connection session to an Android device can only be initiated from the Wavelink Avalanche Web Console.
When you initiate a connection session, the Smart device server you are connecting through sends a request to the Remote Control Server. If the device is preconnected (has already established a connection to the server), the server connects the viewer to the device. If the device is not preconnected, the server requests that the device connect back to the server, and when the device responds the server connects the viewer to the device.
To connect to a device from the Avalanche Web Console:
1 From the Inventory tab in Avalanche, click on the Smart device you want to connect to.
The Smart Device Details page appears.
2 In the Tools panel, click Remote Control.
The Remote Control Web Viewer appears while the viewer attempts to contact the device. Click View to open the device viewer and interact with the device.
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